Bonefish Grill

Reviews

• TD

  Tammie Downard

  2 days ago
  5.0
  Food was amazing!!! We had a wonderful server, she was really great.
• AA

  Aaron Austin

  6 days ago
  1.0
  Ordered Uber Eats two nights in a row for me and my kids, and the difference between last night and tonight was unbelievable—in the worst way. Tonight’s order was a mess. No sauces included, no straws, and the presentation looked like it was thrown together with zero care. The fish had way too many bones to the point it was uncomfortable to eat—especially when you’re feeding young kids. On top of that, the bag wasn’t even sealed with a sticker, so there’s no way to know if it was tampered with during delivery. Basic stuff was completely ignored. What really pushed this into a 1-star experience was the customer service. I spoke with someone named Annie, who I believe may be a manager. Instead of addressing the issue, she gave a sarcastic response along the lines of “you can just add more sauces,” laughed, and brushed it off like it wasn’t a big deal. That kind of attitude is unacceptable—especially when you’re spending around $80 for a meal for your family. I’m not even 100% sure it was the exact same person I dealt with before since I wasn’t there face-to-face this time, but when I said I thought I’d had a bad experience with her previously, her response was a very facetious “oh really.” That alone tells you everything about the level of professionalism. Months ago, I had an experience with someone (possibly the same person) being unprofessional enough to talk about other employees’ personal business to customers, which is completely inappropriate. I don’t expect perfection, but I do expect basic quality control and respect when there’s a problem. Tonight had neither. Extremely disappointing.
• AG

  ANASTASIA GARCIA

  Apr 23, 2026
  4.0
  They were very accommodating with our kids (food allergies). Food was good, service was impeccable. I really appreciated the thoughtfulness and attention to detail for our party.
• EE

  Elizabeth

  Apr 9, 2026
  3.0
  Mediocre food at best. My entrée came out luke warm, both steak orders were not cooked to desired temperature.
• MM

  Melissa McIlwain

  Apr 1, 2026
  4.0
  I’ve only eaten at this restaurant once but I enjoyed my fish which was well prepared. The menu provides a lot of options and they have good vegetables which was not my experience at other restaurants in Bonita Springs. Our waiter was excellent and friendly as well. My only comment would be to have bread plates upon which to place one’s bread. Would go here again.