Wendy's

3.6
880 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
9192-A Glades Road, Boca Raton, FL
33434, United States

Hours

Reviews

3.6
880 reviews
5 stars
375
4 stars
176
3 stars
103
2 stars
58
1 star
168

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality were mixed, with some praising friendly and attentive staff, while others reported rude behavior and order mistakes.

Food Quality

Feedback on food quality was inconsistent; some customers enjoyed fresh and hot meals, while others complained about cold, stale, or incorrect orders.

Cleanliness

The cleanliness of the restaurant was noted positively by some, but others reported unsanitary conditions, including sightings of pests.

Order Accuracy

Many customers expressed frustration with order accuracy, highlighting issues with missing items and incorrect orders.

Operational Issues

Several reviews mentioned operational problems, such as incorrect hours of operation and issues with the mobile app.
  • MM
    Melissa Moran
    Dec 19, 2025
    5.0
    Raina and Nayana were soooo patient with me at the window. I just love great service. Food was fast. Will be back again and again!!!! Thank you ladies!!! Raina you rock!!!
  • MM
    Mark Moore
    Dec 10, 2025
    1.0
    This location has had major issues with getting orders right. May the lord help you if you have even a modicum of multiple separate items. If you order a single combo for yourself, you’ll probably be fine. If you order for multiple people, go inside to order and perform a year-end audit on your to go bag to ensure you don’t go home missing someone’s dinner.
  • FO
    Frank O
    Dec 8, 2025
    3.0
    Average fast food place. I take my kids there a lot. They like the food more than I do. I do recommend it for fast food.
  • LS
    Luis Stolk
    Oct 31, 2025
    1.0
    ​This decline in quality is both disappointing and unacceptable. The food quality offered by restaurants in general appears to be deteriorating. We are no longer being offered the same product quality that was served years ago. ​For a fast food restaurant, Wendy's, in particular, used to offer excellent service and food quality. ​It is incumbent upon the customer to continue demanding better service and product quality, and to stop accepting this awful presentation and poor product, especially as the prices are absurdly high for this type of food.
  • ER
    Elizabeth R.
    Oct 26, 2025
    5.0
    This is one of the best fast food restaurants I’ve even gone to. The staff is awesome(friendly, courteous, professional). It’s by far the cleanest place. Inside, bathroom and outside.

Frequently Asked Questions About Wendy's

Is Glades Rd & Lyons Rd. Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours for Wendy's at 9192-A Glades Road, Boca Raton?

The drive-through at this Wendy's location is open daily from 6:00 AM to 2:00 AM.