Wendy's

3.6
875 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
9192-A Glades Road, Boca Raton, FL
33434, United States

Hours

Reviews

3.6
875 reviews
5 stars
372
4 stars
176
3 stars
102
2 stars
58
1 star
167

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Some customers praised the cleanliness of the restaurant, while others reported unsanitary conditions and sightings of roaches.

Customer Service

Feedback on customer service was mixed; some praised friendly and attentive staff, while others reported rude behavior and poor service.

Food Quality

Food quality varied significantly; some customers enjoyed fresh and hot meals, while others received cold or spoiled food.

Order Accuracy

Many customers experienced issues with order accuracy, including missing items and incorrect orders.

Speed of Service

Service speed was inconsistent; some customers noted quick service, while others complained about long wait times and disorganization.
  • LS
    Luis Stolk
    Oct 31, 2025
    1.0
    ​This decline in quality is both disappointing and unacceptable. The food quality offered by restaurants in general appears to be deteriorating. We are no longer being offered the same product quality that was served years ago. ​For a fast food restaurant, Wendy's, in particular, used to offer excellent service and food quality. ​It is incumbent upon the customer to continue demanding better service and product quality, and to stop accepting this awful presentation and poor product, especially as the prices are absurdly high for this type of food.
  • ER
    Elizabeth R.
    Oct 26, 2025
    5.0
    This is one of the best fast food restaurants I’ve even gone to. The staff is awesome(friendly, courteous, professional). It’s by far the cleanest place. Inside, bathroom and outside.
  • HF
    Heather F
    Oct 8, 2025
    3.0
    I went and got a kids meal for my son. Asked for an extra BBQ sauce at the window and was told it was 25 cents. I didn't have a quarter and I wasn't going to have them ring my card again for it. Got home and NO sauce was in the bag at all. How disappointing! Are they that pressed they can't give an extra sauce to a 9 year old? He was not satisfied eating nuggets and fries with no dipping sauce! Who would be?
  • BJ
    Brenda Johnson
    Sep 22, 2025
    1.0
    Food was horrible I stopped for breakfast Had a #8 with coffee. To go. The fries was cold and the muffin with egg cheese, and sausage was cold not even a full piece of cheese. Coffee was horrible. I will never ever frequent this place again.
  • CB
    Cameron Brown
    Sep 22, 2025
    1.0
    it's 1:31 and they're closed. Pretty shocking considering you have a giant banner outside saying opened til 2AM.

Frequently Asked Questions About Wendy's

Is Glades Rd & Lyons Rd. Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.