Tropical Smoothie Cafe

Reviews

• KH

  Kavay Howell

  Jan 21, 2026
  5.0
  Went to this location for help with a mistake made with a gift card at the Delray Location on Linton when the people working reloaded my gift card to $0 instead of charging the balance due. The employee working was super helpful, sweet, and was able to compensate us for our time and loss of 50$ at the other location. Did not get her name, but she had super pretty nails. Certified baddie.
• PC

  Paul Cross

  Dec 13, 2025
  5.0
  First time and nice welcome and great smoothies.
• AY

  Ava Y

  Oct 30, 2025
  1.0
  If I could give zero stars, I would. Tropical Smoothie, please explain how I was the ONLY person in the store and still waited 30 minutes for the most depressing excuse of food I’ve ever seen? I ordered a Nutella açaí bowl and a PB flatbread with strawberries and Nutella. My açaí bowl came out half-empty, like they were rationing ingredients for the apocalypse. A couple sad fruit pieces on top — it looked like someone already ate half of it. For $12? Be serious. I asked for it to be remade (because hello, I paid real money), and Ari — the one making my food — didn’t remake anything. He took it to the back, tossed a few fruit pieces on top like sprinkles fixing the problem, and handed it back like I wouldn’t notice. No extra açaí, no effort, no apology. Flatbread? Also dry, barely any strawberries or Nutella. $22 total for struggle food. This visit was embarrassing. For the price, at least pretend like you care. I will not be coming back until this location learns that customers deserve full portions, basic respect, and maybe even a quick “sorry” when things are done wrong. Do better.
• JK

  Jeanne Khan

  Oct 6, 2025
  1.0
  I must agree with several of the other reviews — this location leaves much to be desired. The staff appeared unprofessional and were not particularly welcoming. I visited one evening and completed a purchase, only to be informed afterward that the store did not have the ingredients for the sandwiches or side items I had ordered. When I requested a refund (approximately $30), I was told the system was experiencing issues and that a refund could not be processed at that time. I was asked to return the next day, which was both inconvenient and disappointing, especially since I do not live in the area. Additionally, it is evident that employees often prioritize serving their friends over other customers and spend time conversing with them even when the store is busy. On one occasion, I had to wait for my smoothie while they prepared one for someone who arrived after me — very disappointing. This location would benefit greatly from stronger management oversight and improved customer service training.
• RM

  Randi Medeiros

  Sep 20, 2025
  2.0
  Some Thad Castle lookin dude who works here cannot make a smoothie to save his life. Put the fruit in the blender bro.