Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned issues with food quality, such as cold or stale items, incorrect orders, and unsanitary conditions.
Staff Attitude
Several customers highlighted negative interactions with staff, describing them as rude or unprofessional.
Playground and Cleanliness
The playground was appreciated by families, but cleanliness issues were noted, particularly in restrooms.
Inconsistent Experience
While some customers had positive experiences with friendly staff and accurate orders, these were overshadowed by numerous complaints about service and food quality.
XP
XxgoldsoccerxX Paolo
1 day ago
1.0
Me equivoque un un pedido que hice online en uno de mis productos el día domingo 23 de noviembre a las 9 AM y al ir a la tienda de mc Donald's a recoger mi pedido LA MANAGER DEL ESTABLECIMIENTO me regaño literalmente y fue muy hostil al dirigirse a mi y sumamente maleducada! Tiene poca noción de lo que es trato con el público y ser servicial ya que para eso es que le pagan.! NO ENTIENDO POR QUE ESTA PERSONA TRABAJA AHI SI SOLO DEMUESTRA QUE NO ES UNA PERSONA ACTA PARA ESTE TIPO DE TRABAJOS QUE ES ATENCION AL PUBLICO! YA QUE POR LO QUE VEO DEPENDIENDO DE SU ESTADO ANÍMICO TRATA AL CONSUMIDOR! Y PARA TERMINAR LE INDICO A DICHA PERSONA QUE LO TOME CON CALMA Y ME DIO LA ESPALDA Y ME DEJO HABLANDO SOLO! ME GUSTARIA SABER SI COSAS ASI, UNO COMO CONSUMIDOR DEBE AGUANTAR DE PERSONAS COMO ESTAS QUE NO LE PONEN CORAZON A SU TRABAJO!!! FELIZ DIA A TODOS Y ESPERO QUE NO VIVAN ESTA EXPERIENCIA QUE MI FAMILIA Y YO EXPERIMENTAMOS
YY
Yankeesfan
Nov 14, 2025
1.0
I have had enough of this particular McDonalds. The GM or owner tells its employees to not give any sauces with meal orders. This has been going on for years I will not go back to this store. I placed an order and added 4 sauces for my food and they didn’t give me any. When I asked for them they said I had to pay after they were already on my receipt. When I asked for the manager he took my receipt walked away and told me I had to pay for the sauces. I ended up throwing my food away because I couldn’t enjoy it. I went back to the front and had to wait 5 minutes for them to reprint my receipt because they threw it away. Stay away from this location until the owner starts caring about customer service.
TV
Tirzah Ventura
Nov 7, 2025
5.0
Give George and the Hispanic guy in the morning a raise. Everytime they are there. Every thing goes so smooth. Give them raises or you'll loose them. We love these 2
LG
Leandro Galassi
Oct 24, 2025
5.0
I wanted to congratulate you on the service. I don't know what changed, but I'm sure there were changes. The service this week is perfect. Friendly staff, accurate and correct delivery, and the food arrived very, very quickly. In less than two minutes, the food was on the table. We ordered, went to find a seat, and when we sat down, the lady brought our order. Congratulations, because weeks or so before, we always had problems with delays at this McDonald's.
JM
Jasmine Mendoza
Oct 14, 2025
1.0
claimed i picked up a order when they told me in the window they didnt have frappes at the moment & i couldnt even cancel it. they told me to come back in a hour. you should have the stuff ready so people can order it. that’s not fair for those who order online. never had a problem with this store before.
What are the operating hours of this McDonald's location?
This McDonald's is open 24 hours a day, 7 days a week.
Does this McDonald's offer drive-thru service?
Yes, it offers drive-thru services 24/7.
What delivery options are available at this McDonald's?
Delivery options include curbside pickup, regular delivery, same day delivery, and no-contact delivery.
How can I order food online from this McDonald's?
You can order online via their delivery URL at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on Apple and Android.
What payment methods are accepted at this McDonald's?
Payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is WiFi available at this McDonald's?
Yes, WiFi service is available for customers.
Where is this McDonald's located?
This McDonald's is located at 23073 Sandalfoot Plaza Dr, Boca Raton, FL 33428, USA.
What nearby places can I visit near this McDonald's?
Nearby places include Youfit Health Clubs for a workout, the Express Car Wash to clean your car, and Sandwich shops like Subway.
Is there a shopping center near this McDonald's where I can shop?
Yes, Sandalfoot Plaza shopping center is nearby, offering additional supermarkets and retail options.
Can I combine a visit to this McDonald's with other nearby services?
Absolutely, you can enjoy a meal here and also visit nearby services like Boca Steaks for dining or get automotive services at Jiffy Lube or Waters Car Wash close by.