McDonald's

3.5
1393 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
23073 Sandalfoot Plaza Dr, Boca Raton, FL
33428, United States

Hours

Reviews

3.5
1,393 reviews
5 stars
567
4 stars
232
3 stars
202
2 stars
82
1 star
310

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned issues with food quality, such as cold or stale items, incorrect orders, and unsanitary conditions.

Staff Attitude

Several customers highlighted negative interactions with staff, describing them as rude or unprofessional.

Playground and Cleanliness

The playground was appreciated by families, but cleanliness issues were noted, particularly in restrooms.

Inconsistent Experience

While some customers had positive experiences with friendly staff and accurate orders, these were overshadowed by numerous complaints about service and food quality.
  • XP
    XxgoldsoccerxX Paolo
    1 day ago
    1.0
    Me equivoque un un pedido que hice online en uno de mis productos el día domingo 23 de noviembre a las 9 AM y al ir a la tienda de mc Donald's a recoger mi pedido LA MANAGER DEL ESTABLECIMIENTO me regaño literalmente y fue muy hostil al dirigirse a mi y sumamente maleducada! Tiene poca noción de lo que es trato con el público y ser servicial ya que para eso es que le pagan.! NO ENTIENDO POR QUE ESTA PERSONA TRABAJA AHI SI SOLO DEMUESTRA QUE NO ES UNA PERSONA ACTA PARA ESTE TIPO DE TRABAJOS QUE ES ATENCION AL PUBLICO! YA QUE POR LO QUE VEO DEPENDIENDO DE SU ESTADO ANÍMICO TRATA AL CONSUMIDOR! Y PARA TERMINAR LE INDICO A DICHA PERSONA QUE LO TOME CON CALMA Y ME DIO LA ESPALDA Y ME DEJO HABLANDO SOLO! ME GUSTARIA SABER SI COSAS ASI, UNO COMO CONSUMIDOR DEBE AGUANTAR DE PERSONAS COMO ESTAS QUE NO LE PONEN CORAZON A SU TRABAJO!!! FELIZ DIA A TODOS Y ESPERO QUE NO VIVAN ESTA EXPERIENCIA QUE MI FAMILIA Y YO EXPERIMENTAMOS
  • YY
    Yankeesfan
    Nov 14, 2025
    1.0
    I have had enough of this particular McDonalds. The GM or owner tells its employees to not give any sauces with meal orders. This has been going on for years I will not go back to this store. I placed an order and added 4 sauces for my food and they didn’t give me any. When I asked for them they said I had to pay after they were already on my receipt. When I asked for the manager he took my receipt walked away and told me I had to pay for the sauces. I ended up throwing my food away because I couldn’t enjoy it. I went back to the front and had to wait 5 minutes for them to reprint my receipt because they threw it away. Stay away from this location until the owner starts caring about customer service.
  • TV
    Tirzah Ventura
    Nov 7, 2025
    5.0
    Give George and the Hispanic guy in the morning a raise. Everytime they are there. Every thing goes so smooth. Give them raises or you'll loose them. We love these 2
  • LG
    Leandro Galassi
    Oct 24, 2025
    5.0
    I wanted to congratulate you on the service. I don't know what changed, but I'm sure there were changes. The service this week is perfect. Friendly staff, accurate and correct delivery, and the food arrived very, very quickly. In less than two minutes, the food was on the table. We ordered, went to find a seat, and when we sat down, the lady brought our order. Congratulations, because weeks or so before, we always had problems with delays at this McDonald's.
  • JM
    Jasmine Mendoza
    Oct 14, 2025
    1.0
    claimed i picked up a order when they told me in the window they didnt have frappes at the moment & i couldnt even cancel it. they told me to come back in a hour. you should have the stuff ready so people can order it. that’s not fair for those who order online. never had a problem with this store before.

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours a day, 7 days a week.

Does this McDonald's offer drive-thru service?

Yes, it offers drive-thru services 24/7.