Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Feedback indicates a significant inconsistency in customer service, with many reviews highlighting rude staff, long wait times, and poor management.
Order Accuracy
Numerous customers reported issues with incorrect orders, missing items, and overall dissatisfaction with food preparation.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty dining areas and bathrooms.
Food Quality
Customers expressed disappointment with the quality of food, describing it as cold, poorly prepared, and lacking freshness.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their excellent service and highlighted positive experiences during drive-thru visits.
YM
Yeisy Mendoza
Jan 29, 2026
1.0
I paid for my food at the kiosk, but unlike other McDonald's where they bring the food to your table, at this location they leave it in the pick-up area. My order was missing fries. When I went to the counter to tell them I was missing an item, after calling them four times because no one was at the counter, the guy who finally came out didn't even bother to ask what I needed. He just shook his head no without checking the order. I didn't bother asking for my fries again and sat down to feed my family. Seriously, when you pay for something, you expect to receive your complete order. Make sure you don't visit this McDonald's location.
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Amanda Garcia
Jan 10, 2026
5.0
⭐️⭐️⭐️⭐️⭐️
I had an amazing drive-thru experience today, and it was all thanks to Jaden who assisted me. From the moment I pulled up, he was friendly, patient, and genuinely kind. My order was taken accurately, and everything was prepared quickly. His positive attitude truly made my day and turned a routine stop into a pleasant experience. Excellent customer service with a big smile. Jaden deserves recognition!
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Michael Munoz
Jan 6, 2026
5.0
Great lunch
SL
Shayla Lamartina
Dec 20, 2025
1.0
95% of our order was wrong. We ordered a bacon mcgriddle, and got a sausage with no egg. My son didn't get his milk. My coffee was supposed to have whipped cream and drizzle, paid extra for that, but it was missing. The burritos were insanely thin, and the hash browns were like rocks.
HR
Héctor José Correa Rrodríguez
Dec 17, 2025
5.0
Pretty good, I like the place and customer service, everything is cleaning and the personal is very fast