Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Order Accuracy
Many customers reported issues with incorrect orders and missing items.
Food Quality
Several reviews mentioned unsatisfactory food quality, including cold and poorly prepared items.
Cleanliness
Customers noted that the restaurant was often dirty, including the dining area and bathrooms.
Management Issues
Feedback indicated a need for better management and staff training to improve overall operations.
AG
Amanda Garcia
2 days ago
5.0
⭐️⭐️⭐️⭐️⭐️
I had an amazing drive-thru experience today, and it was all thanks to Jaden who assisted me. From the moment I pulled up, he was friendly, patient, and genuinely kind. My order was taken accurately, and everything was prepared quickly. His positive attitude truly made my day and turned a routine stop into a pleasant experience. Excellent customer service with a big smile. Jaden deserves recognition!
MM
Michael Munoz
6 days ago
5.0
Great lunch
SL
Shayla Lamartina
Dec 20, 2025
1.0
95% of our order was wrong. We ordered a bacon mcgriddle, and got a sausage with no egg. My son didn't get his milk. My coffee was supposed to have whipped cream and drizzle, paid extra for that, but it was missing. The burritos were insanely thin, and the hash browns were like rocks.
HR
Héctor José Correa Rrodríguez
Dec 17, 2025
5.0
Pretty good, I like the place and customer service, everything is cleaning and the personal is very fast
LL
Llc
Dec 11, 2025
5.0
My experience was great. The young employee at the McDonald’s drive-thru window is always friendly and enjoyable to talk to. His excellent service is a big reason I return hopes he get a raise.