McDonald's

3.8
1210 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
21150 S Military Trl, Boca Raton, FL
33486, United States

Hours

Reviews

3.8
1,210 reviews
5 stars
550
4 stars
246
3 stars
177
2 stars
57
1 star
180

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many reports of rude staff and poor handling of complaints.

Order Accuracy

Numerous customers experienced issues with incorrect orders, missing items, and poor attention to special requests.

Cleanliness

While some reviews praised cleanliness, others reported unsanitary conditions, including sightings of cockroaches.

Speed of Service

Customers frequently noted slow service times, particularly during busy hours, leading to frustration.

Food Quality

Mixed reviews on food quality, with some praising freshness while others reported issues with food preparation and temperature.
  • AC
    alfie cross
    5 days ago
    5.0
    A Bargain Breakfast, $12, including round-up , Pancakes, Eggs, Biscuits, Sausage. Hash browns and a large Orange Juice...!@@
  • ST
    Sara Taylor
    Jan 4, 2026
    1.0
    Rushing me at the drive thru and just over all rude customer service and I always get my order messed up
  • JM
    J.T. McGinn
    Jan 1, 2026
    1.0
    Wow how did mcdonalds let this llace stay open
  • OZ
    Olga Zinenko
    Dec 22, 2025
    5.0
    This is by far the best McDonald’s location I have visited during my three years living in the United States. From the very first moment, it is obvious that this restaurant is managed exceptionally well. The administrator does an outstanding job — the place is always perfectly clean, orders are prepared and delivered very quickly, and everything is always complete. Unlike many other locations where items are sometimes missing from the order or fast food turns into “long food,” this McDonald’s consistently provides excellent service and efficiency. Unfortunately, I don’t know the name of the administrator, but he truly deserves the highest praise for his flawless work and leadership. Thank you for maintaining such a high standard of service — it really makes a difference!
  • LS
    Laura Siddons
    Dec 14, 2025
    1.0
    The McDonalds at 1776 N Military, Boca Raton, Fl on Sunday morning at 8:50 am handed out an egg mcmuffin sandwich through the drivethru window. The egg portion of the sandwich can only be described as overcooked, rubbery, greenish gray and appears to be a simi furtilized egg. The bacon has a shiny blue green tint as well. When I took my malformed product into the store this evening at 5:15 pm, the 2 women who seemed to be wearing manager shirts and making the decisions told me they werent there this morning and without a receipt they would not refund me my purchase. The drive through failed to give a receipt. But there is a grill ticket. This did not seem to count. How do they think I got the grill ticket? Apparently they don't feel any responsibility towards their customers and providing inferior food. They refused to give me their names as well. I am tired of people in any industry feeling like it is ok to skate by and take payment for a service or product they will not take responsibility for. It is a $5.03 sandwich. A manager is not willing to say, I'm sorry, let me take responsibility for my place of business and try to create good customer relations. I am not asking for stock in the company or anything outrageous. I am asking for a business that would not exist without a customer base to treat their customers as valuable. I will be persuing this matter. We all deserve to be treated with respect and worth.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Boca Raton?

McDonald's in Boca Raton is open from 6:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 10:00 PM on Sundays.

When is the drive-thru service available at McDonald's?

The drive-thru is open daily from 5:00 AM to 1:00 AM, providing extended hours compared to the dine-in service.