Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported rude or unhelpful staff, with several instances of poor service and lack of professionalism.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and overall lack of attention to detail.
Cleanliness
Several customers noted unsanitary conditions, including dirty tables and concerns about food safety.
Speed of Service
Customers frequently complained about slow service times, particularly in the drive-thru and during busy hours.
Food Quality
Mixed feedback on food quality, with some praising freshness while others reported cold or poorly prepared items.
SO
Shekinah Perez Ocasio
Feb 21, 2026
2.0
So… i go to grab my meal and one of the employees looks me up and down and proceeds to ask me why i got a big meal.. thinking it was a joke i just responded saying i was just hungry, (im a small person) proceeds to tell me that i basically didn’t need to get all this food and would’ve been satisfied with just the crispy chicken sandwich for breakfast. immediately i got uncomfortable with that and her judgement based off how i looked and how much i should be eating.. i have my food in hand and untouched because of that feeling of being ashamed to eat.
this was my order
- big breakfast with no egg
- hash brown
- chicken sandwich
- mango pineapple smoothie
all in all i got really uncomfortable with staff and felt very judged based off what i got.
CM
Christian Mena
Feb 1, 2026
1.0
DO NOT COME TO THIS LOCATION!!!
I need someones help immediately. I recently reached out about a terrible customer service everyone in Boynton beach, fl mcds from one of your MANAGERS. Now I am having another issue with your Boca Raton location. Upon placing my order at 3:12pm, I did not pick up my order until 3:32pm, 20 MINUTES LATER. I Am absolutely appalled by this terrible service, as all I ordered was a Large fry. Which came out absolutely COLD, i mean COLD! After waiting 20 minutes, I was greeted my rudeness, not a welcome or apology for the wait. But just asked what i ordered so rudely, then just handed the coldest fries ever. Waste of my money and time. Im so upset, I would like something done immediately, but who knows. The service is utterly unacceptable!
JY
Jacob Yee
Jan 28, 2026
3.0
I mean. It's McDonald's. It's not fine dining, but I do like their fries. Very friendly service though, and unlike in Chicago, this one in Boca is not crawling with homeless people and I do feel safe here.
KT
Karen Taylor
Jan 24, 2026
5.0
Employees were friendly and professional
I used drive through ao i can not comment on the atmosphere..
AC
alfie cross
Jan 7, 2026
5.0
A Bargain Breakfast, $12, including round-up , Pancakes, Eggs, Biscuits, Sausage. Hash browns and a large Orange Juice...!@@
What are the regular operating hours for McDonald's in Boca Raton?
McDonald's in Boca Raton is open from 6:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 10:00 PM on Sundays.
When is the drive-thru service available at McDonald's?
The drive-thru is open daily from 5:00 AM to 1:00 AM, providing extended hours compared to the dine-in service.
Can I order McDonald's for delivery at this location?
Yes, McDonald's offers delivery services every day from 5:00 AM to 1:00 AM, including same-day and no-contact delivery options.
What types of payment does McDonald's in Boca Raton accept?
They accept various payment options including American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does McDonald's offer mobile ordering and rewards programs?
Yes, customers can order via the McDonald's app and participate in the MyMcDonald's Rewards program to earn points for free food.
Is there WiFi available at this McDonald's?
Yes, McDonald's Boca Raton offers WiFi for customers.
How can I find McDonald's in Boca Raton and what is the address?
McDonald's is located at 21150 S Military Trl, Boca Raton, FL 33486, USA.
What nearby dining options are close to McDonald's Boca Raton?
Nearby dining options include Panera Bread, an inviting coffee shop and cafe; Cucina D'Angelo, an Italian restaurant; and Sixty Vines, a wine bar and restaurant.
Are there any nearby banks or ATMs for customers visiting McDonald's?
Yes, customers will find Comerica Bank - ATM, Sabadell United Bank - Boca Raton, and BNY Mellon Wealth Management close to McDonald's for their banking needs.
What fitness and entertainment options are near McDonald's?
Nearby you can find Orangetheory Fitness Boca Raton for workouts and Enigma Haunt for arts and entertainment activities, great for visiting before or after your meal.
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