McDonald's

3.8
1197 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
21150 S Military Trl, Boca Raton, FL
33486, United States

Hours

Reviews

3.8
1,197 reviews
5 stars
544
4 stars
244
3 stars
177
2 stars
57
1 star
175

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality were mixed, with some praising friendly staff while others reported rudeness and slow service.

Order Accuracy

Many customers expressed frustration with incorrect orders, particularly with missing items or wrong modifications.

Cleanliness

Several reviews highlighted cleanliness issues, including dirty tables and unsanitary conditions in the restroom.

Food Quality

While some customers enjoyed the food, others reported it being cold or not up to standard, indicating inconsistency in food quality.

Drive-Thru Efficiency

The drive-thru service received mixed feedback, with some praising speed while others noted long wait times.
  • EB
    Edward Baluyot
    1 day ago
    1.0
    Food missing from order. Really bad service. No one at the counter. Language barrier when talking to them. Unhappy workers.
  • JM
    Jason McAdoo
    3 days ago
    1.0
    I mean...15 minutes to order as the only one in line and 40 minutes to get TWO kids meals...just nope
  • RG
    Randall Garrison
    Nov 13, 2025
    1.0
    This location lacks integrity. i love ordering the guava pies and it’s pretty disappointing when you order delivery and when they arrive the pies aren’t cold they’re practically calcified. the pies have prolly been sitting under some lamp for hours. this is not a delivery issue. its really sad hopefully the location on federal is better.
  • BB
    Beach Bums
    Nov 13, 2025
    1.0
    Trash —> terrible customer service , sorry I asked for some ketchup and sweet and sour sauce ………..even though you chose to work here.
  • MP
    Michelle Priselac
    Oct 30, 2025
    1.0
    Totally rude, employee in her 20s saying, "YOUR WELCOME" to me handing the food bag over. No greeting nothing, just your welcome!! Best of luck to that individual, the rest of the staff was normally appropriate.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Boca Raton?

McDonald's in Boca Raton is open from 6:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 10:00 PM on Sundays.

When is the drive-thru service available at McDonald's?

The drive-thru is open daily from 5:00 AM to 1:00 AM, providing extended hours compared to the dine-in service.