Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff.
Cleanliness
Several reviews highlighted dirty tables and unsanitary conditions, including reports of roaches.
Food Quality
Customers frequently mentioned cold food and incorrect orders, with some expressing disappointment in the overall quality.
Positive Experiences
A few customers shared positive experiences, praising friendly staff and good food, indicating that there are instances of satisfactory service.
IM
Isabelle Maia
Feb 23, 2026
1.0
I paid for 3 BBQ sauces and didn't receive any! I order my sandwich plain to use the sauce and this happens every time!!!! Frustrating!!!! I just received my order.
JV
jon van
Feb 22, 2026
1.0
This is the 5th time they close the inside more than 20 minutes early so I had to go through the drive thru for more than 30 minutes only to find out my order wasent there...........
NC
nancy carpp
Feb 18, 2026
2.0
Pésimo, sucio y la atención del personal fue muy baja.
AU
Al Utkinson
Feb 13, 2026
1.0
McDonald's - 2140 NW Federal Hwy
Very disappointing experience. The service was horrible and the wait time was way too long — which sadly feels like the usual situation at this location. Even for fast food, it shouldn’t take this long to get a simple order.
Staff seemed overwhelmed and unorganized, and there was no sense of urgency. If you’re in a hurry, I would definitely avoid this place.
Bottom line: Slow service, long wait, and frustrating overall experience. 🍔⏳
DC
Dimitri Charalambous
Jan 29, 2026
2.0
Terrible experience. This McDonald’s was dirty and the service was horrible. Mike, who is supposed to be the manager, helped me and didn’t say a single word the entire time. Extremely unprofessional and unacceptable behavior from someone in a management position. Do not come to this location — by far the worst McDonald’s experience I’ve had.