Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers reported inconsistent food quality, with some meals being cold, stale, or improperly prepared.
Service Issues
Many reviews highlighted poor service, including rude staff, incorrect orders, and long wait times.
Cleanliness
Several customers noted that the restaurant was not well-maintained, with dirty tables and unkept bathrooms.
Staff Attitude
While some customers praised friendly staff, others experienced rude behavior and lack of professionalism from employees.
Overall Experience
The overall sentiment was mixed, with some customers enjoying their visits while others expressed frustration and disappointment.
JS
Jay Sauce
Oct 29, 2025
2.0
No McDonald's pieces on large drink cups or hash browns 10-29-25
JL
Justin Lampert
Oct 26, 2025
1.0
Just to let your management know the amount of citric acid preservative you guys put in your egg mixture was way to much and made every meal I ordered for my family with egg in it inedible. Also they shorted me a hash brown. I'm guessing you are going to get a lot more of these complaints today.
BF
Bri F
Oct 25, 2025
2.0
Only rating two stars because most of the employees are nice compared to other locations but food safety isn’t top priority here it seems because the chicken is not thoroughly cooked.. Absolutely disgusted after this.
PK
Professor Koa
Oct 17, 2025
2.0
This used to be my favorite Mcdonalds. Grew up going here after school.
The corporate change from the theme restaurant was a terrible decision. Its cold and unwelcoming. Its also been rather dirty. Bathrooms unkept, floors and tables dirty over flowing trash bins. Somewhat depressing to see. Additionally, the searing layout sucks.
Service: everyone here is typically trying their best. But sometimes during rushes the service falls short. Food takes long periods of time or quality inconsistent. Which should be impossible at a Mcdonalds. However, the people are genuinely trying but there can be improvements behind the counter instead of the staff yelling at each other over the machines.
Food is hit or miss. If not busy hours its standard fair. If busy it ranges from not getting what you ordered to just terrible. Additionally, unsure why but at this location they treat ketchup packets and mustard like gold. I get its to cut costs but when I have ordered fifteen sandwiches and fries for my family one packet to share and smacking your lips when we ask for more is ridiculous and rude.
VH
Velvet Hosein
Oct 11, 2025
3.0
Went through the drive thru, didn't get what I ordered!!
Ordered a Big Mac meal, Double cheeseburger meal, no onions- large sized and double cheeseburger sandwich only. Received 2 large meals and no double cheeseburger sandwich. Ugh..so frustrated ..
What are the operating hours of this McDonald's location?
This McDonald's is open 24 hours every day of the week, from Monday to Sunday.
Does this McDonald's offer drive-through service and what are its hours?
Yes, the McDonald's offers drive-through service 24/7 every day of the week.
Can I order food for delivery and what delivery services are available?
Yes, you can order food for delivery, including curbside pickup, same-day delivery, and no-contact delivery services.
Where can I order McDonald's food online for delivery or pickup?
You can order online via McDonald's official delivery site or through their app available on Apple App Store and Google Play Store.
What payment options are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services does this McDonald's location offer?
This location offers Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
Where is this McDonald's located?
It is located at 20594 State Rd 7, Boca Raton, FL 33498, USA.
What nearby restaurants can I visit after enjoying a meal at McDonald's?
Nearby restaurants include Carrot Express (health food), Lime Fresh Mexican Grill, Dave's Hot Chicken, Blaze Pizza, Brooklyn Boys Pizzeria, Boca Indian Grill, and Starbucks for coffee.
What nearby entertainment options are available near this McDonald's?
Nearby entertainment options include Regal Shadowood and VIP Shadowood 16 cinemas, perfect for a movie before or after your visit.
What nearby retail stores are available for shopping close to this McDonald's?
You can find several nearby retail locations including Bed Bath & Beyond, Old Navy, Performance Bicycle, Magnolia electronics, and Shadowood Square shopping center.