McDonald's

3.7
1466 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
20594 State Rd 7, Boca Raton, FL
33498, United States

Hours

Reviews

3.7
1,466 reviews
5 stars
659
4 stars
287
3 stars
220
2 stars
89
1 star
211

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some meals being cold, stale, or improperly prepared.

Service Issues

Many reviews highlighted poor service, including rude staff, incorrect orders, and long wait times.

Cleanliness

Several customers noted that the restaurant was not well-maintained, with dirty tables and unkept bathrooms.

Staff Attitude

While some customers praised friendly staff, others experienced rude behavior and lack of professionalism from employees.

Overall Experience

The overall sentiment was mixed, with some customers enjoying their visits while others expressed frustration and disappointment.
  • JS
    Jay Sauce
    Oct 29, 2025
    2.0
    No McDonald's pieces on large drink cups or hash browns 10-29-25
  • JL
    Justin Lampert
    Oct 26, 2025
    1.0
    Just to let your management know the amount of citric acid preservative you guys put in your egg mixture was way to much and made every meal I ordered for my family with egg in it inedible. Also they shorted me a hash brown. I'm guessing you are going to get a lot more of these complaints today.
  • BF
    Bri F
    Oct 25, 2025
    2.0
    Only rating two stars because most of the employees are nice compared to other locations but food safety isn’t top priority here it seems because the chicken is not thoroughly cooked.. Absolutely disgusted after this.
  • PK
    Professor Koa
    Oct 17, 2025
    2.0
    This used to be my favorite Mcdonalds. Grew up going here after school. The corporate change from the theme restaurant was a terrible decision. Its cold and unwelcoming. Its also been rather dirty. Bathrooms unkept, floors and tables dirty over flowing trash bins. Somewhat depressing to see. Additionally, the searing layout sucks. Service: everyone here is typically trying their best. But sometimes during rushes the service falls short. Food takes long periods of time or quality inconsistent. Which should be impossible at a Mcdonalds. However, the people are genuinely trying but there can be improvements behind the counter instead of the staff yelling at each other over the machines. Food is hit or miss. If not busy hours its standard fair. If busy it ranges from not getting what you ordered to just terrible. Additionally, unsure why but at this location they treat ketchup packets and mustard like gold. I get its to cut costs but when I have ordered fifteen sandwiches and fries for my family one packet to share and smacking your lips when we ask for more is ridiculous and rude.
  • VH
    Velvet Hosein
    Oct 11, 2025
    3.0
    Went through the drive thru, didn't get what I ordered!! Ordered a Big Mac meal, Double cheeseburger meal, no onions- large sized and double cheeseburger sandwich only. Received 2 large meals and no double cheeseburger sandwich. Ugh..so frustrated ..

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours every day of the week, from Monday to Sunday.

Does this McDonald's offer drive-through service and what are its hours?

Yes, the McDonald's offers drive-through service 24/7 every day of the week.