McDonald's

3.7
1478 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
20594 State Rd 7, Boca Raton, FL
33498, United States

Hours

Reviews

3.7
1,478 reviews
5 stars
665
4 stars
288
3 stars
221
2 stars
89
1 star
215

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incomplete or incorrect orders, leading to frustration and dissatisfaction.

Service Quality

While some reviews praised the friendly staff, others highlighted rude behavior and poor customer service experiences.

Food Quality

Customers expressed mixed feelings about food quality, with some enjoying fresh items while others received stale or poorly prepared food.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty tables and bathrooms, impacting the overall dining experience.

Speed of Service

Customers frequently noted long wait times for food, especially during busy hours, which contributed to negative experiences.
  • DA
    David Adelman
    Jan 1, 2026
    1.0
    Wow I waited 30 minutes in the drive thru line insane . Lady at register was very nice and polite but this lady Victoria at the pick up window is the odd woman out . She has got to go and is hurting your business . I will never come back to this location again just because of her. If they get your order wrong she rolls her eyes and it's your fault . Plenty of people who need work you need to fire her it's time. Read all the other reviews about her .
  • DS
    Duygu Sarici
    Dec 6, 2025
    1.0
    On 12/06/2025 I placed a mobile order through the McDonald’s app at this location (Mission Bay, Boca Raton). The Big Mac from my meal and the Small Strawberry Shake were missing from the bag. My husband picked up the order. Since I placed it in the app, he didn’t know exactly what should be in the bag. When he asked, the staff told him “everything is complete” and sent him away. When he came home (we live about 10–15 minutes away), we realized the items were missing, so he had to drive all the way back again just to fix their mistake. We lost around 30 minutes because of something that should have been checked at the counter. Giving an incomplete order and then insisting it’s complete is unacceptable. Because of this experience, I’m giving this location 1 star.
  • DK
    D K
    Dec 4, 2025
    5.0
    Ordered through the app. Was ready when I got there. Handoff from pickup was friendly.
  • FM
    fariba moradi
    Nov 27, 2025
    5.0
    Very satisfying
  • PM
    Patty Miller
    Nov 25, 2025
    1.0
    Milkshake - medium almost 5 dollars became chocolate mild consistency with aftertaste before 5 minutes

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours every day of the week, from Monday to Sunday.

Does this McDonald's offer drive-through service and what are its hours?

Yes, the McDonald's offers drive-through service 24/7 every day of the week.