Several reviews highlighted inconsistent and inattentive service, with some customers experiencing rude or dismissive staff.
Food Quality
While many customers praised the food as delicious and well-prepared, there were notable complaints about certain dishes being mediocre or poorly executed.
Atmosphere
The restaurant's atmosphere received mixed reviews, with some enjoying the lively vibe while others found it too noisy or felt the service was lacking.
Value for Money
Customers expressed concerns about high prices for average food, with some feeling that the quality did not justify the cost.
Positive Experiences
Despite the criticisms, many patrons reported excellent experiences, particularly during happy hour, and appreciated the generous portions and attentive service from specific staff members.
CB
Coral Bay Builders
Nov 9, 2025
1.0
11/9/2025 - A really nice bartender called Francesca helped me with club soda when the pen I used to sign my bill exploded black ink all over my top. My two friends were witnesses. They took photos. I went home - five minutes away and immediately washed my top. It's ruined. I called and spoke with the manager and informed him of the incident. He tried to blame the bartender Francesca - the bartender who is absolutely not at fault. I asked him to send me the video footage per his insistence. Sanja - the manager gave me a bunch of crap about going though insurance and getting a dry cleaing bill. He was very rude and kept overtalking me. You need to fire the Manager Sanja and promote Francesa. Still waiting on a response. Very Frugal!!!! Lastly, the manager did not ask me for my contact information? How is he going to report this to insurance as he informed me? Really, I didn't fall off the turnip truck yesterday. I have complete documentation.
FD
Frank DeLuca
Nov 3, 2025
2.0
Had two orders of chicken francese. The sauce was like water and most of the chicken was uncoated. There was no flavor to the chicken. Paid an extra $1.50 to have the water sauce put on our pasta instead of marinara.
AP
Anonymous Person
Oct 27, 2025
1.0
Walking into this place felt like stepping onto the set of Real Housewives of Boca Raton. The hostesses — skirts barely hanging on and attitudes just as short — greeted us with that signature Boca snob vibe. Charming.
Then came our waitress, who apparently took a vow of silence because she never once checked on our table. The food? Mediocre at best — nothing to write home about unless you’re writing a complaint.
The staff runs the place like drill sergeants, minus the discipline. When I politely mentioned the dirty plate I was handed, they couldn’t have cared less. Not even an apology. The message was loud and clear: customers are just an inconvenience here.
This place isn’t what it used to be years ago. It’s gone downhill fast — all attitude, no hospitality. I won’t be giving them my business again. This spot is tailor-made for the entitled, snobby Boca crowd.
MK
Michael Ketchen
Oct 23, 2025
5.0
Delicious food and huge portions. I had the butternut squash ravioli and recommend it!
JJ
jsb
Oct 21, 2025
1.0
Meh. The pizza was disappointing - undercooked and tasteless dough. Minimal toppings. Weak red sauce. The Tuscan salad was boring with canned beans, 2 small tomatoes and generic supermarket lettuce. First time and last time.
What are the regular business hours for Mario's Osteria?
Mario's Osteria is open from 11:30 AM to 8:45 PM Monday through Thursday and Sunday, and from 11:30 AM to 10:00 PM on Fridays and Saturdays.
Does Mario's Osteria offer delivery and takeout services?
Yes, Mario's Osteria provides both delivery and in-store pickup services.
What are the delivery and takeout hours for Mario's Osteria?
Delivery and takeout are available from 11:30 AM to 8:30 PM Monday through Thursday and Sunday, and from 11:30 AM to 10:00 PM on Fridays and Saturdays.
Is Mario's Osteria closed on any holidays?
Yes, Mario's Osteria is closed on Thanksgiving Day (November 4, 2025) and every Christmas Day from 2025 to 2034.
Where is Mario's Osteria located?
Mario's Osteria is located at 1400 Glades Rd #210, Boca Raton, FL 33431, USA.
What types of cuisine does Mario's Osteria offer?
Mario's Osteria offers Italian cuisine and is categorized as an Italian restaurant, bar, and pizza restaurant.
How can I view the menu or place an order at Mario's Osteria?
You can view the menu and place an order online at https://mariososteria.com/menu.
What nearby restaurant options are available around Mario's Osteria?
Nearby restaurants include Shake Shack for burgers, P.F. Chang's China Bistro for Chinese cuisine, McCormick & Schmicks for seafood, and J. Alexander's for American steakhouse dining.
Are there shopping centers near Mario's Osteria where customers can shop before or after dining?
Yes, University Commons is a nearby shopping center where customers can enjoy retail shopping before or after their visit to Mario's Osteria.
What public or recreational places are close to Mario's Osteria that customers might visit?
Customers can visit nearby parks such as Serenoa Glade Preserve and George Snow Park for outdoor recreation before or after dining at Mario's Osteria.