Business Details
About
Sandwich Restaurant
Location
Hours
Reviews
3.9
216 reviews
5 stars
125
4 stars
28
3 stars
14
2 stars
10
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of excellent and poor customer service experiences, with some employees praised for their friendliness while others were reported as rude and unhelpful.
Food Quality
Several customers reported issues with food quality, including incorrect orders, stale ingredients, and unsatisfactory sandwiches, while others praised the freshness and taste of the food.
Cleanliness
Some reviews highlighted cleanliness, particularly in the bathrooms, while others reported unsanitary conditions and a mouse sighting.
Order Accuracy
Numerous complaints about incorrect orders and missing items were noted, leading to customer dissatisfaction.
Speed of Service
While many customers appreciated the fast service, others experienced long wait times and delays in order fulfillment.
- WRWayne RoyalDec 13, 20251.0My sandwich was basically bread and lettuce Very Little Meat! Jimmy John’s Is Expensive to!! Wish I could post the photo I took😡
- ASAlexander SchweitzerNov 14, 20251.0Nasty employee at the front - wouldn't even let me sit down for a minute before ordering something. Don't go here if you want a good time!
- DYDavid YapNov 11, 20253.0While eating my sandwich, saw a mouse run from where they prepare the food across the dining area. Mentioned it to one of the staff and she just walked by without a care in the world.
- MEMichele ElyNov 9, 20251.0This was wrapped inside of the sandwich not cut seems like it was purposely someone most really hate there job trying to harm someone to eat paper it was wrapped very well something tastes odd which is why I looked inside manger was RUDE don’t go here beware
- AMAmanda MedeirosSep 26, 20255.0Amazing customer service. Thank you for going above and beyond.