Dunkin'

3.5
279 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Boca Raton, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
11405-C W Palmetto Park Rd, Boca Raton, FL
33428, United States

Hours

Reviews

3.5
279 reviews
5 stars
132
4 stars
36
3 stars
25
2 stars
17
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with staff, ranging from friendly and helpful to rude and unprofessional.

Order Accuracy

Many customers reported frequent issues with incorrect orders, both in the drive-thru and in-store.

Management Issues

Several reviews mention poor management and lack of training for staff, leading to disorganization and unsatisfactory service.

Cleanliness

There are complaints about cleanliness and maintenance, with some customers noting dirty conditions and disheveled displays.

Food Quality

While some customers enjoyed the food and drinks, others reported issues with freshness and preparation.
  • BB
    becca
    3 days ago
    5.0
    this is the best dunkin ever HANDS DOWN. the staff is always so welcoming, cares about their customers, and not to mention are the only dunkin in the area that knows how to perfectly craft the shaken espressos. i work at starbucks and i clock out of my shift and drive straight to this dunkin just because it makes me so happy. palmetto dunkin you’ll forever be famous to me 🙏🏼🥳 thank you guys <3
  • SM
    Sandra Martin
    Dec 20, 2025
    1.0
    this location is terrible. they slapped a slide of cheese on my bagle without even melting it and then yelled at me saying it was melted. rude service and terrible workers , looks like their first day on the job. never again. save urself
  • PD
    Paul DiLorenzo
    Nov 30, 2025
    5.0
    The new ownership or management team that took over a year or so ago has really changed things for the positive. They get the orders right and keep the drive thru line moving.
  • TN
    Tas N
    Nov 6, 2025
    1.0
    Rude lady at the drive thru window. I ordered an egg and cheese and got burnt cheese and underbaked cold soggy Hashbrowns
  • ES
    ella stein
    Oct 15, 2025
    5.0
    Everyone who has taken brooklyns review into account thank you so much. It’s me. I had to make another review because of how much joy i get from dunkin. Not only does it make me happy, but it keeps me bonded to my close ones as we bond over strawberry dragonfruit refreshers. Please give this a try and thank me (brooklyn) 😉😉

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Boca Raton, FL?

Dunkin' in Boca Raton is open Monday through Saturday from 5:00 AM to 7:00 PM, and Sunday from 6:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services for customer convenience.