Dunkin'

3.5
224 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Boca Raton, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutNot available
  • Credit cardAvailable

Location

Dunkin'
1200 Yamato Rd, Boca Raton, FL
33431, United States

Hours

Reviews

3.5
224 reviews
5 stars
96
4 stars
44
3 stars
19
2 stars
14
1 star
51

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and rude staff interactions, leading to a negative perception of customer service.

Product Availability

Many reviews mentioned that the location often runs out of basic menu items, including donuts and bagels, which frustrated customers.

Staff Competence

There were numerous complaints about staff being inattentive, unhelpful, and lacking basic customer service skills, impacting the overall experience.

Cleanliness

Several customers noted issues with cleanliness, including dirty lobbies and overflowing trash, detracting from the dining experience.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and good quality of coffee and donuts, indicating that experiences can vary.
  • AS
    Angie S
    Nov 17, 2025
    5.0
    Best staff around.
  • TN
    Tina Nelson
    Nov 14, 2025
    2.0
    Worst Dunkin I've been to. Walked in only 3 people in the place, they have already been served. I ordered off kiosk, mix of 36 donuts. Waited for 30 min, watched people walk in after me order, get their breakfast sandwich coffee and leave. Ridiculous wait for just donuts.
  • TT
    Tony Tuna
    Oct 21, 2025
    1.0
    Don't come here apparently it's a sin to come after 6 PM to get something an hour before closing. Nasty attitudes for absolutely no reason. Will be going to another Dunkin in the area from now on.
  • HB
    Harry Ballz
    Oct 3, 2025
    1.0
    This is the worst Dunkin I have been to. No one waiting for orders, but you wait 10 min to place your order. Absolutely incompetent staff.
  • JS
    Jeffrey Michael Seger
    Sep 20, 2025
    1.0
    Six people in the restaurant, and it takes them 9 minutes to pour a small black coffee. Beware of mobile ordering; clearly, they don't read tickets.

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' in Boca Raton, FL?

Dunkin' in Boca Raton is open Monday to Friday from 5:00 AM to 7:00 PM, Saturday from 5:00 AM to 6:00 PM, and Sunday from 6:00 AM to 6:00 PM.

Does Dunkin' in Boca Raton offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services for customer convenience.