Dunkin'

3.6
396 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Boca Raton, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
8221 Glades Rd, Boca Raton, FL
33434, United States

Hours

Reviews

3.6
396 reviews
5 stars
198
4 stars
50
3 stars
32
2 stars
18
1 star
98

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported inconsistent service, with some praising friendly staff while others experienced rude or inattentive service.

Food Quality

Many reviews highlighted issues with food quality, including stale items and incorrect orders, leading to customer dissatisfaction.

Cleanliness

Several customers noted unsanitary conditions in the store, including dirty floors and bathrooms, which negatively impacted their experience.

Speed of Service

Numerous reviews mentioned slow service, with long wait times and orders being forgotten or mixed up.

Staff Attitude

While some staff were praised for their friendliness and professionalism, others were criticized for poor attitudes and lack of customer care.
  • SP
    Simple Pleasures
    Dec 24, 2025
    5.0
    We’ve been coming here for years. And it was actually just reversed and looks really night. Has more of an open concept now and all the seating is on the side and the middle is open for standing. Only issue I see with this is there is no “line” Persay so people can stand all over and cut each other if not paying attention. The owner show def put the line railings back up, it would help create more direction for people coming in, and people waiting for online/uber orders. Food was great this last time we went. And the staff was friendly. I just love the coffee here and the ice tea! My kids do bagels and doughnuts! So happy they brought back the French crullers! My daughter just loves them! We sat inside as usually we take out, and it was nice, especially with the new tables and chairs! We will be back for sure!!
  • RM
    Rachel Magaletti
    Dec 9, 2025
    1.0
    Worst experience. Worst service.
  • OS
    orville santiago
    Dec 7, 2025
    1.0
    This is absolutely the worst dunking donuts in south Florida!! Their service is horrible the staff has an attitude like they don’t care and the food serve is not serve as advertised or sold. I ordered 2 avocado toast one with bacon and a bacon egg cheese wrap, the toast was served cold not even toasted at all the bacon on the toast one little piece tossed in the box not even on the toast! And the wrap cheese wasn’t even melted?!! I went back to get it corrected and the gave me black burnt toast at this point the management at this location is so disconnected with their store and have no sense of what’s going on there I’ve been going here for years and the last year or so the few times I’ve been there is always an issue not coming back again and I would suggest you avoid it too!
  • HL
    Hernan Lopez
    Dec 7, 2025
    2.0
    Waited 25 mins for my kids order. I would’ve waited more if I didn’t ask for the status of my order. They completely skipped my order and completed about four of them from people that were after me. Nice kids working there but management should do a better job training them.
  • MK
    Marcela Karlsson
    Dec 3, 2025
    5.0
    Went there this morning and was very pleased with everything. The crew members very kind and helpful, fresh coffee and sandwiches plus bathroom very clean

Frequently Asked Questions About Dunkin'

What are the operating hours for the Dunkin' location at 8221 Glades Rd, Boca Raton, FL?

This Dunkin' location is open every day from 5:00 AM to 7:00 PM.

Does this Dunkin' offer delivery and pick-up services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.