Dunkin'

3.6
389 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Boca Raton, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
8221 Glades Rd, Boca Raton, FL
33434, United States

Hours

Reviews

3.6
389 reviews
5 stars
194
4 stars
50
3 stars
32
2 stars
17
1 star
96

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unprofessional.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food or drink selections.

Cleanliness

Several reviews mentioned unsanitary conditions in the store, including dirty floors and bathrooms.

Food Quality

Customers expressed dissatisfaction with the quality of food, citing stale or poorly prepared items.

Staff Performance

While some praised individual staff members for their friendliness and efficiency, many noted overall inconsistency and lack of training among employees.
  • TP
    Toni Palancia
    Nov 16, 2025
    3.0
    This location is a bit inconsistent in service & quality. During a very busy morning rush they have a person with a lack of training trying to navigate the register without success & then being pretty nasty because she was frustrated. My drink order is great one day & horrible the next. My breakfast sandwich was incorrect & during my most recent visit the jelly donuts were stale. No excuse!
  • OO
    Oleg
    Nov 9, 2025
    1.0
    Place still opened but told me I can’t order food, what a joke place.
  • DT
    Debra Tyler
    Nov 2, 2025
    5.0
    Jean was so professional and polite
  • TB
    Travis Benfaida
    Nov 1, 2025
    1.0
    The slowest moving/operating dunkin ever. It would have been faster if i flew to south America and roasted the beans myself. I stood in line twenty minutes and had three customers in front of me leave due to the snails pace. They never greet you here or say, sorry we are backed up a little please be patient. I wont ever stop again.
  • TS
    That Sucks
    Oct 11, 2025
    1.0
    Terrible. Have been ordering and going here for years. Unfortunately, the extremely disrespectful young man working behind the counter has lost this store a customer. While this is a fast food entry level job, there should still be some level of professionalism and respect towards customers. Had this boy ( because he acted like an immature 9 year old) acted respectfully and nicely to me there would have been no issue. But instead he was rude and thought it was funny. Hope he learns because if he continues with the attitude he has now he won’t amount to much in life.

Frequently Asked Questions About Dunkin'

What are the operating hours for the Dunkin' location at 8221 Glades Rd, Boca Raton, FL?

This Dunkin' location is open every day from 5:00 AM to 7:00 PM.

Does this Dunkin' offer delivery and pick-up services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.