Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Boca Raton, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers frequently reported slow service, long wait times, and disorganization, leading to frustration.
Employee Attitude
While some employees received praise for their friendliness and helpfulness, others were criticized for rudeness and poor customer service.
Product Quality
There were mixed reviews on product quality, with some customers enjoying the coffee and donuts, while others complained about stale items and incorrect orders.
Cleanliness
Multiple reviews highlighted issues with cleanliness, including dirty tables and a neglected store environment.
Management Issues
Several customers noted a lack of effective management and staffing, contributing to the overall negative experience.
YM
Y Miami
Feb 19, 2026
1.0
I often drink coffee here. But the taste of coffee has changed since a few days ago. Latte also tastes very weak, and I ordered a large iced coffee today, but it still tastes too weak. The coffee color is too soft. Has the amount of coffee changed? Is the taste different for each person working? If it's like this, $6 a cup is a waste. You'll have to review the coffee recipe again and use the exact amount of coffee like other branches.
SS
Susan Shulman
Feb 6, 2026
5.0
Large iced caramel latte, 😋
BL
Breemoo LLC
Jan 31, 2026
1.0
Absolutely Unacceptable – Do NOT Go to This Location
This location is a complete mess. Customers are overcharged, argued with, and disrespected, and management is nowhere to be found.
I came in to buy 6 donuts, a medium iced coffee, and apple juice. After paying, I asked for two brownie donuts and was told they were $3+ EACH. That is ridiculous. I had bought the exact same brownie donuts the day before at the Pembroke Pines location and paid $3.40 for TWO TOTAL.
When I questioned the price, the employee (her name Hana ) did not try to explain or help—she argued with me and told me I had to buy extra donuts. I clearly said I only wanted 6 donuts, yet she tried to charge me over $7 for just two donuts. When I asked for a refund since I did not receive what I ordered, she refused and said the manager was not there. I was told to “come back tomorrow.” That is NOT how you treat paying customers. I didn’t get my money back
I immediately went to another location, bought the same donuts same order for a lower price, and confirmed this store is overcharging.
I returned and showed the employee the donuts and the receipt proving the lower price. Instead of fixing the issue, she asked to take a picture of my receipt. When I refused and said I would call corporate, she said “I don’t care, do whatever you want to do.”
I did contact the corporate office, and they are now aware of this situation and will be addressing this mess.
This place has price inconsistencies, no accountability, no manager on site, and extremely rude staff. If you value your money or basic respect, avoid this location completely and go literally anywhere else.
Check both photos of the receipt’s date and the time same order .
AV
Alberto Varon
Jan 1, 2026
5.0
Productos de gran calidad y fama. Café deliciosos y precios aceptables!!!
CH
christopher hanaka
Dec 27, 2025
1.0
Worst donuts ever with tiniest amount of glaze used.
What are the operating hours for this Dunkin' location in Boca Raton?
This Dunkin' is open Monday to Friday from 5:00 AM to 8:00 PM, Saturday from 6:00 AM to 8:00 PM, and Sunday from 6:00 AM to 6:00 PM.
Does this Dunkin' offer delivery and curbside pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services for your convenience.
What new holiday drinks can I try at Dunkin' in Boca Raton?
During the holiday season, you can try their new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order ahead using a mobile app at this Dunkin' location?
Yes, you can order ahead using the Dunkin' mobile app available for both iOS and Android devices for a fast grab and go experience.
What types of meals are served at Dunkin' Boca Raton?
Dunkin' serves breakfast, lunch, and brunch meals daily.
What specialties can I expect at this Dunkin' location?
This Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
Does this Dunkin' have a drive-thru service?
No, this location does not have a drive-thru option.
What nearby restaurants can I visit before or after my Dunkin' stop?
Nearby restaurants include Aloha Poke and La Granja Restaurant, both great options if you're looking for other dining experiences in the area.
Are there nearby places to shop or get services near this Dunkin'?
Yes, you can find Shoe Repair Plus for shoe services and GNC Live Well for vitamins and supplements close by.
What nearby health and wellness options are available around this Dunkin'?
Nearby health and wellness services include Pearl Med Spa & Laser Center for medical spa treatments and Club Pilates for fitness and pilates.
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Certified February 22, 2026Yext Knowledge Graph
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