Dunkin'

3.9
618 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Boca Raton, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1999 NW 2nd Ave, Boca Raton, FL
33432, United States

Hours

Reviews

3.9
618 reviews
5 stars
330
4 stars
107
3 stars
65
2 stars
33
1 star
83

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant number of customers experienced rude or unhelpful service from staff, particularly in the drive-thru.

Order Accuracy

Many reviews mention frequent mistakes with orders, including incorrect items and drink sizes.

Cleanliness

Several customers reported issues with cleanliness, including dirty surfaces and unsanitary conditions.

Speed of Service

Customers expressed frustration with slow service, especially during busy times, despite some positive mentions of quick service.

Product Quality

While some customers enjoyed the coffee and donuts, others reported dissatisfaction with the quality and preparation of food and drinks.
  • RM
    Rico Makeup
    Nov 10, 2025
    1.0
    I did not appreciate the girl taking my order in drive through rushing me to choose my drink. I said give me 10 seconds I am reading your new flavors and she kept saying are you ready, is that all you need, just the wrap.... I said no I need a drink give me a second to read through the flavors, I asked for the refreshers if it is regular sugar or sucralose/stevia type sweetener they use? She said idk it already comes with sugar! Yelling at me kept rushing me. So I get an iced latte no sugar just in case, with hazelnut flavor. I pay she says pull up you don't need to park. Your order will be out. I pulled up and someone else comes out saying what do you want. I said "oh she just said to pull up that my order will be out no need to park" ...then she is like "what do you want? Who are you? What do you need what is this?...I was like huh? Showed her my receipt that I just placed an order and what the other lady told me and she said "what do you need what are you doing?" . I'm like ok she must not understand me? I kept showing her my reciept and ended up parking. My coffee tasted like milk no hazelnut flavor and my food was cold. I WILL NEVER BE BACK HERE.
  • SS
    S
    Nov 5, 2025
    1.0
    Lady taking orders 11/5 between 2:30 to 3pm was incapable of taking food orders correctly. She was inattentive and rude even after politely telling her the order slowly. Cars were backed up with incorrect orders. Retrain her or get better staff to operate your drive thru orders.
  • RC
    R Lee Clarke
    Nov 4, 2025
    2.0
    Place was in disarray even though it was not really busy. Coffee tasted like water. 6 dollar special was mediocre quality. We had two orders. Both were botched up. Workers were nice but I won't be back again.
  • AF
    Af Fa
    Oct 24, 2025
    2.0
    They needs to do something about the flies around the donuts or have glasses covers for both sides
  • HG
    Haylee Gonzalez
    Oct 22, 2025
    1.0
    I had placed an order at 9:50am on accident. I called immediately after placing the order to cancel or push the time back. The person who answered the phone wasn’t even helpful and didn’t understand what I wanted. Instead of assisting me right away she told me to call back 5 mins later: I ended up calling back later and she had given the phone to someone else to help me. The person who answered was extremely rude and I heard her in the background saying how I am arguing on the phone when all I simply said was I had called back immediately and she tried playing in my face saying that it’s almost 30 mins later after the order when the time was only 10:00 and that’s because I kept having to hang up and call back . Idk if she couldn’t do math or what but that was only 10 minutes . She said my order was already done , the reason it was done was because nobody assisted me immediately after my call! Disgusting workers with an attitude .

Frequently Asked Questions About Dunkin'

What are the operating hours for this Dunkin' location in Boca Raton, FL?

This Dunkin' is open Monday through Friday from 4:30 AM to 9:00 PM, and on weekends from 5:00 AM to 9:00 PM.

Does this Dunkin' offer delivery and pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services.