Business Details
About
Mexican Restaurant
Chipotle Westwinds West Boca is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.4
1,101 reviews
5 stars
456
4 stars
173
3 stars
111
2 stars
64
1 star
297
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Numerous reviews highlighted rude and unprofessional behavior from staff, with customers feeling disrespected and ignored.
Food Quality
While some customers enjoyed the food, many reported issues with portion sizes, temperature, and overall quality, including stale chips and poorly prepared items.
Cleanliness
The restaurant frequently received complaints about cleanliness, with reports of dirty tables, messy counters, and unsanitary conditions.
Service Speed
Customers noted inconsistent service speed, with some experiencing long waits and others receiving quick service, often depending on the staff present.
Management Issues
Several reviews suggested a need for better management and training of staff to improve customer service and operational efficiency.
- JNJared NelsonNov 14, 20252.0Food is meh! And staff is very unfriendly
- PAPeyton AgnewNov 12, 20255.0I love this chipotle and I love Gio he is amazing. Always so polite kind and gets the job done quick.
- DPDavid PantojaNov 1, 20251.0Do NOT GO HERE!!! They serve the WORST FOOD that made me Sick All Night!!!! I got a Steak burrito and that fake meat was so Horrible, Dry, and CHEWY it has to be Horse Meat!!! 🤮🤮🤮 I was sooo Nauseaus after eating it and Dry Heaving THROWING UP All Night!!!! This is why NOBODY goes to Chipotle and their Stock Dropped -20% this week because NOBODY wants to eat their GARBAGE NASTY Food!!!! 🤮🤮🤮🤮 They try to Rip Off their customers by selling them OVERPRICED Garbage food that makes them Sick!!! I am still Sick and Dry Heaving Vomiting 16 Hours Later!!!! NEVER GOING BACK!!!!!!!!
- CSCLAJS SERVICEOct 30, 20255.0Management must train professional and proficient staff at this location. The food tastes good. The front of the store is clean, and staff activity cleaning while you’re there in the store. The food temperature is good and the food actually tastes good. Not all of the food is good at all of the Chipotle locations. I strongly recommend this location.
- WRWRTom Washington RodriguesOct 21, 20251.0I had a terrible experience today 10/21/2025 when I went to the CHIPOTLE MEXICAN GRILL restaurant, an establishment I frequent daily, as some employees see me frequently! But today I was very poorly served, 1. I almost had to beg the girl to put more food in, and it seemed like she was making lunch for a child 🤷🏻♂️ and as if rushing me wasn't enough, it was already finished all the time, even though there are several ingredients that are offered! And the icing on the cake was in a mocking tone after I asked for cheese and lettuce, as I don't know fluent English, I'm learning, she and 2 other employee friends started laughing in my face as if I had said something funny, I just wanted to have dinner 🙄 and the guys were making fun of me for not having perfect English! I found it unprofessional and disrespectful, instead of treating customers who pay your salaries well, because each one who stops buying, you will lose your job! Value the people who contribute in some way to your life! It's not funny to laugh at people who are trying to show respect and consideration for your country, speak your language, have a little empathy and respect for others, because if you came to my country, you would be very welcome and treated with great respect and affection, you would never be treated with mockery and jokes! Think about it: WE ARE ALL THE SAME, THAT CHANGES, AND ONLY ONE LANGUAGE OF THE COUNTRY WHERE YOU WERE BORN, BUT IN A FEW YEARS WE WILL ALL GO TO THE SAME DESTINATION UNDER THE EARTH WHERE THERE IS NO COLOR, RACE, BELIEF. The end of life is the same for everyone, so respect your neighbor. 🫡
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill offer at Westwinds West Boca?
Chipotle offers customizable Mexican-style menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the operating hours of Chipotle Mexican Grill at 9930 Glades Rd, Boca Raton?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill at Westwinds West Boca provide delivery and pickup options?
Yes, they offer both in-store pickup and delivery services.
Can I order Chipotle food online from this location?
Yes, you can order online through their website or the Chipotle app for easy pickup or delivery.
What is the address and location details for this Chipotle?
Chipotle is located at 9930 Glades Rd, Boca Raton, FL 33434, on the west side of Home Depot Plaza next to Petco.
How does Chipotle support sustainability and ingredient quality?
Chipotle follows 'Food with Integrity' principles, using only 53 real ingredients sourced from farms that prioritize humane and sustainable farming practices.
Which nearby places can I visit around the Chipotle Mexican Grill at Westwinds West Boca?
Nearby places include Ben & Jerry's ice cream shop, Benihana Japanese restaurant, Petco pet store, and the Denny's breakfast and brunch restaurant, ideal for complementary dining or shopping experiences.
Can I combine a visit to Chipotle with a beauty or spa appointment nearby?
Yes, you can visit nearby locations such as Mario and Company Hair Art Studio and Spa, European Wax Center Boca Raton - West, and BeautiLuxe Nail Spa for beauty and wellness services.
Are there any nearby stores for other shopping needs while visiting Chipotle?
Nearby retail options include AT&T mobile phone store, Mattress Firm, DSW Designer Shoe Warehouse, and Ulta Beauty for cosmetics and hair supplies.
Is this Chipotle location welcoming to LGBTQ customers?
Yes, the location welcomes LGBTQ customers and aims to provide an inclusive dining environment.