Chipotle North Boca Raton is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers reported inconsistent food quality, with some experiencing spoiled ingredients and bland flavors, while others praised the freshness and taste.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and mistakes with orders.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and counters, contributing to a negative dining experience.
Portion Sizes
Many customers expressed dissatisfaction with the portion sizes, stating they were smaller than expected and often insufficient.
Staff Performance
While some employees received praise for their friendliness and efficiency, others were criticized for their lack of professionalism and poor attitude.
WN
Wesley Nickel
3 days ago
1.0
Worst Chipotle I’ve ever been to and that says a lot because I’ve been to some pretty horrible Chipotles.
AT
Anna Tregubenko
Nov 10, 2025
1.0
November 10th Monday, came 45 min before closing, they said they don’t have no chicken, no steak, only one meat option left. Huh? If you open until 12, you got all the toppings, until 12…Been to so many Chipotles at around the same time, NEVER has this happened. Lazy shift, just sad.
BF
Bryan Frechette
Nov 9, 2025
1.0
absolutely zero customer engagement when it came in the door employees looking at me like I’m a criminal. I had a pick up order which was started 10 minutes later than it was supposed to cashier was clueless at least six employees behind the line. Totally unacceptable customer service in this day and age. ZERO SENSE OF URGENCY behind the line.
DG
daniel gally
Nov 7, 2025
1.0
Extremely slow and inneficient. Line to the door even at 4pm with more workers than customers in the store. Probably better to order online they dont seem to care much about peoole actually there
HB
Highland Beach bum
Sep 22, 2025
1.0
Uber Eats from this store - I received my order, and unfortunately the guacamole arrived spoiled and brown. It was completely inedible, brown , spoiled , and as a result I can’t eat any of the food. I’ve never experienced a quality issue like this with your store before.