Chipotle North Boca Raton is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted poor customer service, including rude staff and lack of engagement with customers.
Food Quality
Several customers reported issues with food quality, including stale chips, spoiled ingredients, and inconsistent portion sizes.
Cleanliness
Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty tables and food preparation areas.
Order Accuracy
Many customers experienced problems with incorrect or incomplete orders, particularly with online and mobile orders.
Staff Efficiency
Customers noted slow service and inefficiency, with some employees appearing disengaged or unmotivated.
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Sam Aghbar
Dec 18, 2025
1.0
Wednesday night went to grab something to eat after gym, two guys were ahead of me in the line, we waited more than 5 minutes and no one even acknowledge us standing in the line to order, the two guys left and I waited until another guy came from the back while the other person she was preparing orders to go without saying a word. The guy who served me said bad day here !!!! Don’t treat your customers like that, you know they won’t come back !!!!
JM
Jenna Maldonado
Dec 18, 2025
1.0
Rude employee. Dont know her name but she makes me not want to go to this location anymore.
EB
Eric Barndt
Dec 2, 2025
3.0
Good and consistently the same
Great portions
WN
Wesley Nickel
Nov 21, 2025
1.0
Worst Chipotle I’ve ever been to and that says a lot because I’ve been to some pretty horrible Chipotles.
AT
Anna Tregubenko
Nov 10, 2025
1.0
November 10th Monday, came 45 min before closing, they said they don’t have no chicken, no steak, only one meat option left. Huh? If you open until 12, you got all the toppings, until 12…Been to so many Chipotles at around the same time, NEVER has this happened. Lazy shift, just sad.