Dunkin'

3.7
1319 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Belleview, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
6011 SE Abshier Blvd, Belleview, FL
34420, United States

Hours

Reviews

3.7
1,319 reviews
5 stars
619
4 stars
234
3 stars
121
2 stars
88
1 star
257

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and management, long wait times, and unresolved complaints.

Management Issues

Many customers expressed dissatisfaction with management practices, citing lack of training for staff, poor leadership, and high turnover rates.

Order Accuracy

Several customers reported frequent mistakes with their orders, including incorrect items and missing items, leading to frustration.

Mixed Experiences

While some customers praised friendly staff and good coffee, others had negative experiences, indicating inconsistency in service quality.

Cleanliness Concerns

There were complaints about the cleanliness of the facility, including dirty bathrooms and unsanitary conditions.
  • TW
    The Quiet Wanderer
    4 days ago
    5.0
    Only giving food 4 stars bc they run out of my favorite donuts super fast and sometimes our bagels are burnt otherwise we love going there 😍
  • JN
    Jamie Niswonger
    Dec 29, 2025
    1.0
    Placed an online order waited 35 minutes in the drive thru and still could not get my order. They still charged and refused to refund. Sent a email no response. Absolutely disgusting.
  • KT
    K. Tatum
    Dec 5, 2025
    1.0
    Awful Customer Service!!!!!!! This Dunkin’ really needs better management! It is such a shame how it is ran. I went today and ordered a double shot espresso with sugar. When I received my HOT coffee it was in a plastic cup meant for cold beverages. I told the lady at the drive thru (curly hair) that I wanted it in a hot a cup and she replied “Why”? I said because that is a cold beverage cup and I don’t want the plastic taste in my coffee. She proceed to give me an attitude and tried to dump the coffee from the plastic cup to the hot beverage cup which defeats the purpose. I expressed that I wanted it to be remade and she really gave me an unnecessary hard time over it. With the constant back and forth and bad attitude she could have remade it easily by then. I did state I was willing to get my money back and go somewhere else but she refused and finally remade it. I guess she was irritated enough that she didn’t put any sugar in it like I originally requested. This Belleview Dunkin has so many complaints on Facebook! If you go on our local word of mouth group you can see where countless employees talk about mistreatment from management. They also discuss how management refuses to give employees the tips that customers leave. They have a high turnover rate over and often times seem to be under staff. Overall this is one of the most poorly ran Dunkin’ I have ever been to and it’s such a shame. Highly recommended Ellianos coffee over this location. They have definitely lost my business.
  • TC
    Tim Carroll
    Nov 26, 2025
    5.0
    Today's experience was excellent. Having read some previous bad reviews I went in skeptical, but the staff were attentive and very friendly and my mobile order, which I set for in store pickup, was done quickly and correctly.
  • ZT
    Zach T
    Nov 20, 2025
    1.0
    Got charged $30 for my online order. Stood there for almost 15 minutes before someone asked me if i needed help. Showed up and they never received an order under my name. Showed the manager and another worker that it already charged me. They just said "Can't do anything about it we never received an order" even though I was already charged. Manager was super rude treating me like im a child who doesn't know what they're doing. Then she just walked away and completely ignored me. Worst Dunkin I have ever been to. Never going to that Dunkin again.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Belleview, FL?

Dunkin' in Belleview, FL is open Monday through Friday from 4:30 AM to 9:00 PM, and on Saturday and Sunday from 5:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.