CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Belleair Bluffs is here with warmth and welcome. Panera Bread. Food as it should be.
Numerous reviews highlight unprofessional and poorly trained staff, leading to repeated order mistakes and poor customer service.
Food Quality
While many customers enjoy the food, there are consistent complaints about portion sizes, incorrect orders, and food not meeting expectations.
Cleanliness
Several reviews mention cleanliness issues, including dirty tables and unsanitary conditions in the bathrooms.
Service Speed
Customers report mixed experiences with service speed, with some praising quick service while others experienced long waits and order inaccuracies.
SF
Sam Falah
Jan 2, 2026
1.0
Unprofessional and poorly trained staff, including management.
We love Panera Bread and eat there often. This review is specific to this location only.
Unfortunately, we’ve experienced repeated issues here over multiple visits—incorrect orders, missing items, and consistent staff-related problems. Each visit seems to come with a different issue, and it’s always related to service rather than the food itself.
Today was the point where we felt compelled to leave a review, as there appears to be no clear way to contact the franchise owner or management above the store level to file a formal complaint. Either the franchise owner is unaware of what’s happening at this location, or there is a lack of accountability in hiring and training.
Notably, many of the reviews here echo the same concerns about staff, which suggests this is an ongoing issue rather than an isolated experience. We truly hope this feedback reaches the appropriate level so improvements can be made
AG
A Goodwin
Dec 31, 2025
5.0
A nice cozy panera staffed by locals.
AL
Alex Long
Dec 21, 2025
1.0
This is the worst panera bread in the county. EVERY SINGLE TIME they manage to screw up the order. Missing entire meals, missing part of meals, missing sides, wrong items. They never check to ensure the order is correct. If you order from a delivery service you will likely not have enough food for everyone to eat because they’ll leave entire items out. If they’re out of something they don’t call you to notify you or even try to substitute it for something similar. They just don’t include it and they don’t refund your money either unless you notice and ask for a refund while you’re in the store. How hard is it to train employees to check that the order is complete?
EB
Emily Barnes
Dec 15, 2025
5.0
Thank you Lorelei! For the wonderful customer service.
BO
Beth Ownbey
Dec 8, 2025
2.0
For so much money you'd think they'd fill the bowl!! No wonder people stopped going, ridiculous! My friend & I asked for butter & the girl acted like I was asking for a million dollars, they gave one each smh