Wendy's

3.9
1305 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1520 North Broadway Avenue, Bartow, FL
33830, United States

Hours

Reviews

3.9
1,305 reviews
5 stars
617
4 stars
312
3 stars
188
2 stars
63
1 star
125

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food.

Customer Service

Feedback on customer service was mixed; while some praised friendly staff, others noted rude behavior from management and order fulfillment staff.

Food Quality

Food quality was generally described as fresh and tasty, but there were complaints about inconsistencies and declining standards.

Cleanliness

The cleanliness of the restaurant received positive remarks, although some customers noted dirty tables and areas needing attention.

Speed of Service

Service speed varied; some customers experienced quick service, while others faced long wait times, especially during busy hours.
  • ML
    Michelle Lee
    Oct 15, 2025
    1.0
    Wendy’s use to be the best place to eat for fast food the girl in the drive thru doesn’t know what she is doing told her 4x what drink I wanted and still I had to go in the store and get my own drink they need to train these ppl better then what they do called the manager when I got home because my burgers were not even right I’m done with Wendy’s they have gone down hill.
  • MM
    Mervat Mikhail
    Oct 13, 2025
    5.0
    Manger and workers are great food is also fresh
  • KF
    Kitty Fowler
    Sep 3, 2025
    5.0
    Go get the Wednesday limited edition "Ravens Blood" Frosty! So yummy!
  • MR
    Mike Roush
    Aug 6, 2025
    1.0
    General manager is awful
  • FL
    Firstivus Lastivus
    Jul 20, 2025
    1.0
    Drive-thru order 2 DOUBLE STACKS supposed to have only extra ketchup, mustard, extra pickle, extra onion. They also had unwanted mayo and tomato on them. Order taker couldn't stop interrupting me and talking over me. Aren't those folks there to first *listen* to the customers' orders, and then repeat back to them what they want? After all that I didn't get the hamburgers that I ordered, and my hard working wife and I dined on fries only. Unacceptable. This was supposed to be special, because she put in extra hours at her job. This isn't the first time. I Understand folks make mistakes, but not repetitive thoughtless ones. Can't Wendy's hire smarter people than this? Won't be going back to Wendy's again.

Frequently Asked Questions About Wendy's

Is Bartow Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.