McDonald's

3.7
2733 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1470 N Broadway, Bartow, FL
33830, United States

Hours

Reviews

3.7
2,733 reviews
5 stars
1,107
4 stars
563
3 stars
490
2 stars
186
1 star
387

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported chronic slow service, rude staff, and frequent order mistakes.

Food Quality

While some customers praised the freshness and taste of the food, many others complained about cold items and incorrect orders.

Management Concerns

Several reviews highlighted unprofessional behavior from management and staff, indicating a need for better training and oversight.

Customer Experience

Many customers expressed dissatisfaction with the overall dining experience, citing long wait times and poor customer service.
  • AJ
    Alyssa Joiner
    1 day ago
    1.0
    no they didn’t spill in the bag. no I didn’t eat any of them. this is what I got for a large fry. do better.
  • WA
    Will Alderman
    4 days ago
    5.0
    This McDonald’s has the best McFlurry and frappe makers around!
  • QM
    Quasha M
    Dec 21, 2025
    5.0
    Food is always fresh at the Bartow location.
  • YG
    Yordangel Guerrero
    Dec 12, 2025
    1.0
    😵‍💫🙂‍↕️ Chronic Slow Service and Disinterested Staff I visited this McDonald's today [Mention the date if possible, e.g., "on December 12th"] to pick up an online order that consisted of **only one item**. Despite the simplicity of the order, I was made to wait **over 10 minutes** past the scheduled pickup time. The most frustrating part was the **complete lack of customer service** from the staff working that shift. At no point did anyone offer an apology, an explanation, or even a simple gesture to acknowledge my agonizing wait. I was essentially ignored while standing there. **This is not an isolated incident.** The chronic slowness and extremely poor customer handling have been a recurring issue at this specific location, indicating a systemic problem with shift management. Management urgently needs to **review and improve staff performance** to ensure efficient service and basic courtesy. Customers' time should be respected.
  • CT
    Chasity Turner
    Dec 1, 2025
    3.0
    I ordered three breakfast meals and an additional order of hash browns. After patiently waiting with my children for 15-20 minutes inside the establishment, I discovered that five items were missing from my order. Subsequently, there was a disagreement regarding the completeness of the order based on my initial report. The issue was ultimately resolved once I presented my bags and receipt.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Bartow, FL?

McDonald's in Bartow, FL is open daily from 4:15 AM to 3:45 AM the next day.

Does McDonald's in Bartow offer drive-thru service?

Yes, the McDonald's at 1470 N Broadway has a drive-thru open daily from 4:15 AM to 3:45 AM.