Chipotle Mexican Grill

3.0
262 reviews
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About

Mexican Restaurant
Chipotle Bartow is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
410 E Van Fleet Dr, Bartow, FL
33830, United States

Hours

Reviews

3.0
262 reviews
5 stars
94
4 stars
34
3 stars
19
2 stars
18
1 star
97

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty tables and food handling practices.

Service Quality

Customers frequently reported rude or inattentive staff, with some noting a lack of professionalism and poor customer service.

Food Quality

Inconsistencies in food quality were noted, including undercooked rice, stale chips, and small portion sizes.

Availability Issues

Many customers expressed frustration over the restaurant being frequently out of popular menu items, especially during peak hours.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and friendly service during specific visits.
  • MB
    Makayla Barnes
    3 days ago
    1.0
    I had a piece of plastic in food and I called to speak to a manager about it and could not get anyone on the phone, only the automatic machine.
  • JL
    Justin Lopez
    Dec 29, 2025
    1.0
    First thing you’ll notice is that this place is an example of a health hazard. Food on tables and the floor. Food mixed in their containers where they fix your burrito. They are unable to make a burrito, and will not follow your order. The line is always long, because their employees are too worried about their phones (poor things). People have walked out the line (the smart ones), and I wished I joined them. Wouldn't be surprised if they fail a health inspection. I’d actually bet money that they would.
  • AS
    Angel Schierbeek
    Dec 27, 2025
    2.0
    Got a takeout order and was charged for guacamole we didn’t order. We were almost home when noticed. Tried to call to complain and recording was worthless. Said they emailed a link to resolve but they do not have an email for us, so needless to say, unable to get our $2.75 back. I never been to this restaurant before and will not be back. Also will put incident on Yelp , help is not friendly either
  • RE
    Robin Esper
    Dec 6, 2025
    3.0
    This place always has crunchy rice, so today I chose to get my rice on the side. The rice portion was in the same container as the chimichuri sauce... That's just rude. It was not even close to the same that amount that would be put inside of a burrito or bowl. And whoever loaded the takeout bag did the worst job. They loaded the lightest bowl ON THE BOTTOM, put the sauces and sides IN THE MIDDLE, and loaded the heaviest bowl ON TOP. Who does that?!? Not happy at all. Food was okay, thankfully the rice was fully cooked.. THIS TIME.. this location is definitely getting worse.
  • JJ
    Julie Perez (juju)
    Dec 2, 2025
    1.0
    One star because I craved chipotle after work. When my husband and I came in and we told a girl ( I didn’t catch her name ) throw it quickly on our bowls cause I asked for white rice with beans and chicken and my husband asked for brown rice with black beans and steaks and our bowls got swapped and throw it so freaky quickly. I told them nicely that I wanted my white rice with my chicken and black beans and they just said they’re sorry and they had their attitude, like dude, I got there at 9:30pm, not very close by 11pm. I also noticed the employees are young kids like I do understand what it likes to work in food service but man, just have some patience especially customer service too. I definitely planned not coming back of how our bowls got swapped and throw it so fast.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Bartow serve?

Chipotle in Bartow offers a customizable menu including burritos, bowls, quesadillas, tacos, and salads, focusing on responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.

What are the opening hours for Chipotle Mexican Grill in Bartow?

Chipotle Bartow is open every day from 10:45 AM to 11:00 PM.