Food Quality
Customers reported mixed experiences with food quality, with some praising freshness and taste, while others experienced issues like cold or poorly prepared items.
Service Speed
Many reviews highlighted slow service, with long wait times reported even during non-busy hours.
Customer Service
While some customers appreciated friendly staff, others noted rude interactions and poor handling of complaints.
Cleanliness
Several reviews pointed out cleanliness issues, particularly in the dining area and food preparation areas.
Order Accuracy
There were multiple complaints about incorrect orders and missing items, leading to customer frustration.