OMAKAI is redefining the standard of sushi by bringing an authentic omakase experience for all. Founded in 2019 by brothers Diego and Pedro Quijada, along with friend Nicolas Sayavedra and Chef Aaron Pate, OMAKAI offers the highest quality fish and sushi to its guests.
OMAKAI prides itself on embodying the Japanese concept of Omotenashi, which stands for hospitality from the heart – honest and without pretension.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.