Business Details
About
Sandwich Restaurant
Location
Hours
Reviews
3.7
191 reviews
5 stars
99
4 stars
24
3 stars
17
2 stars
13
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and unprofessional behavior.
Food Quality
Many customers express dissatisfaction with food quality, citing issues like stale bread, incorrect orders, and poor hygiene.
Delivery Issues
Numerous reviews highlight significant delays and problems with delivery, leading to frustration among customers.
Consistency
There are complaints about inconsistency in food preparation and service, with some customers noting that their orders are frequently incorrect.
Positive Experiences
Despite the negative feedback, several customers report positive experiences with fast service and enjoyable food.
- BSB SOct 17, 20255.0My entire office eats here daily. Nice staff. Perfect every time
- CPClara PinillosSep 4, 20255.0We had a great employees lunch with Jimmy John's sandwichs! Great flavor and service!
- JMJessica MillerJul 25, 20251.0Absolutely unacceptable experience today around 2:30pm. I ordered two sandwiches, and the staff showed zero professionalism. One employee threw my sandwich to the cashier guy and the other employee threw it as well which it fell to the floor. Instead of making a new one, they rewrapped the same sandwich, threw it back again with no respect whatsoever, and handed it to me, all while laughing. No apology, no accountability, just complete disregard for basic hygiene and customer service. This showed a lack of respect and cleanliness. I will not be returning and would not recommend this place to anyone
- RMRon MorganAug 26, 20215.0I live close by and to be honest, I’ve never been to a Jimmy Johns restaurant ever until about 2-3 months ago. Since then I’ve been to this location about 10 times. It’s fantastic, the food is great as well as everyone working there.
- SGsantiago galindoNov 12, 20201.03 times in a row got my order wrong. Female manager was extremely rude about her own mistake. Love JJ's food but this location is really bad.