At Häagen-Dazs Shops, we serve ice cream worth slowing down for. Crafted with simple ingredients—cream, milk, sugar, and eggs—and only the finest additions, our ice cream contains no artificial colors, flavors, or preservatives. Since 1976, we’ve invited guests to pause, savor and enjoy the simple pleasure of premium. That’s Dazs.
Feedback on customer service is mixed, with many reviews highlighting rude and unprofessional staff, while others praised friendly and attentive service.
Product Quality
The ice cream quality received positive remarks for its rich flavors, though some customers noted inconsistencies in taste and preparation.
Pricing
Several customers expressed dissatisfaction with high prices, feeling that the value did not match the cost.
Cleanliness and Safety
Concerns were raised about hygiene practices, particularly regarding staff not wearing gloves while handling food.
CH
Clarice Hodge
Jan 21, 2026
5.0
Always a trezt
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xether
Jan 10, 2026
5.0
Best ice cream I've had in a while 10/10 would recommend
LB
Leah B
Dec 3, 2025
5.0
I took my boys to the food court here tonight and I promised them ice cream. We always love Haagen Dazs, but it’s the service I’m leaving the 5 stars for. The woman who helped me at the counter today was so nice and I don’t usually see that kind of friendliness in food service anymore. I wish I’d gotten her name but I quite literally had my hands full and she knew I had to bring all our ice cream to the table so she helped me with a little tray to bring to my kids. I’d come here again for sure!