Service Quality
Customers frequently reported slow service, with long wait times in both drive-thru and inside the restaurant.
Food Quality
Many reviews mentioned issues with food quality, including cold items, incorrect orders, and unsatisfactory preparation.
Staff Attitude
There were mixed reviews about staff friendliness, with some customers praising individual employees while others reported rude or unhelpful behavior.
AI Ordering Issues
Several customers expressed frustration with the AI ordering system, citing difficulties in placing orders and receiving incorrect items.
Cleanliness and Maintenance
Some reviews noted cleanliness issues and a lack of proper food safety practices, contributing to a negative dining experience.