Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported slow service, long wait times, and poor interactions with staff, particularly during busy hours.
Food Quality
There were numerous complaints about food being served cold, incorrect orders, and items missing from orders.
Staffing Issues
Many reviews highlighted that the location is often understaffed, leading to delays and a lack of customer service.
AI Ordering System
The introduction of an AI ordering system received mixed feedback, with many customers expressing frustration over its inefficiency and errors.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their excellent service and noted that food quality was good on occasion.
PP
Play
Dec 26, 2025
1.0
When I walked in I placed a order at the kiosk because I know how rude the average 9-5 employee can be. To no surprise here’s my story.
I glanced over and noticed the young lady with BLODNE SHORT HAIR smiling ear to ear while talking to another fine BLACK gentleman.
As soon as I walked over to the counter I wasn’t greeted what’s so ever and she gave me a nasty look?
What did I do to deserve this treatment?
Furthermore once I greeted her she still didn’t offer a greeting back.
Our entire interaction was solely based off of just speaking nothing more I expect the upmost in customer care because the STORE I MANAGE I EXPECT NOTHING ELSE!!
JV
José Campusano Vizcaíno
Dec 22, 2025
5.0
Excelente comida y servicio
NH
Nigel Henderson
Dec 21, 2025
2.0
Food was decent, took about 25 mins even though there was about 2 other people waiting for food. Then when my food arrived I got regular nuggets instead of spicy and when I went to get them changed they had none done so I had to wait for them to make a new batch. Great more waiting.
RG
Roslyn Grace
Dec 1, 2025
1.0
I've been dealing with a fiancé who had a major heart attack on the 7th of November. He's been in the ICU ever since. I have MS & daily migraines. After another long day of no answers from the doctors in regards to moving forward. I threw my hands up and said, "I'm not cooking. I'm going to Wendy's"! I figured with all the stress I've been under for more than 3 weeks, I'm going to go off my diet and treat myself. NEVER AGAIN! AT LEAST NOT HERE!!!
I ordered the Baconator with pickles and a large fry. I also ordered a small fry for my dog. Since there was a car in front of me, I didn't think it was odd that my order was ready by the time I got to the window. So, I drive home to The Hamptons, a 55+ Community.
Understand that Wendy's is less than 5 minutes from my home. Yet, when I got home, my fries were ice cold! And the Baconator had 2 TWO pieces of damn bacon! AND NO PICKLES! And of course I didn't get a receipt!!!! So the complaint form, if you want to call it that, didn't get the correct restaurant store number on it, which is why I'm here.
I paid just over $15 for a sandwich that wasn't what it should have been, and ice-cold fries!!! I'M VERY PISSED ABOUT IT!
So, Wendy's...I'd like to thank you for making the "treat" I had gotten for myself after almost losing the man I love while dealing with Multiple Sclerosis and living well below the poverty line...thanks for just adding to the bullshit I've been dealing with. I WILL NEVER EAT AT WENDY'S AGAIN! I'M DONE! I'VE HAD ENOUGH!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's on 2124 Us Highway 92 W?
The drive-thru is open daily from 6:00 AM to 2:00 AM.
Can I order Wendy's food for delivery or takeout at this location?
Yes, Wendy's offers dine-in, drive-thru, delivery, and takeout options at this location.
Does this Wendy's location serve breakfast?
Yes, breakfast is served including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's on 2124 Us Highway 92 W?
You can pay with American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Wendy's at 2124 Us Highway 92 W for feedback or inquiries?
You can call (863) 551-1224 or contact their Customer Care team through live chat or phone at 888-624-8140.
Where can I find Wendy's menu and pricing for this location?
Menu and pricing details are available on https://order.wendys.com or the Wendy's mobile app by selecting this location.
Are Wendy's gift cards available at this location, and where else can I buy them?
Gift cards can be purchased in-store, at various retailers, and online via the Wendy’s gift card portal.
How do I find the nearest Wendy's to other nearby points of interest like Joes 2nd Hand Store or Mid Florida Schools Fcu?
This Wendy's is conveniently located near Joes 2nd Hand Store and Mid Florida Schools Fcu, making it an easy stop for a meal while shopping or banking nearby.
What nearby dining options are available besides Wendy's around 2124 Us Highway 92 W?
Nearby alternatives include Subway, The Pantry Modern Diner, Burger King, and McDonald’s, providing a variety of fast food and diner choices.
Are there amenities like gas stations or shopping close to Wendy's at this location?
Yes, nearby amenities include Murphy USA, RaceTrac, Shell gas stations, and shopping spots like GameStop and Queen Nails for convenience before or after your meal.