Dunkin'

3.8
1006 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Auburndale, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
501 Magnolia Ave, Auburndale, FL
33823, United States

Hours

Reviews

3.8
1,006 reviews
5 stars
495
4 stars
178
3 stars
96
2 stars
61
1 star
176

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported long wait times both in the drive-thru and inside the store, often exceeding 20-30 minutes.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food or drink preparations.

Customer Service

Feedback indicated a lack of professionalism and courtesy from staff, with some customers experiencing rudeness and poor communication.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty restrooms and unclean dining areas.

Product Quality

While some customers enjoyed the food and drinks, there were complaints about stale or improperly prepared items.
  • DS
    Debbie Snyder
    6 days ago
    5.0
    Best cookie butter cold brew and best Dunkin’ service! Kind and professional employees! Thank you guys! 10/10!!
  • SP
    Sage Perl
    Nov 13, 2025
    1.0
    I absolutely hate coming to this place anymore. My coffee is never made right, Jay is rude an tells people it's their problem to fix. The one girl who is usually on the intercom can never hear you an you have to repeat your order 30 times an it still comes out wrong. Y'all should have never lost Shelby. She kept things running an coffees tasted great!
  • KE
    Ken Eason
    Nov 4, 2025
    1.0
    Ordered a toasted bagel with cream cheese and a latte. The bagel was fine but I requested an extra shot of expresso and didn't receive it. The order was repeated yet they failed to honor my request and I was charged for something that I didn't receive.
  • MB
    makaila brackett
    Nov 1, 2025
    1.0
    They have the most incompetent people working here. I order the same thing every week and some how it turns out different every single time. They’re Constantly forgetting things in my order so i always have to go back inside and grab my correct order. Slowest dunkin ever.
  • NN
    Nayala
    Oct 27, 2025
    2.0
    I visited this Dunkin' Donuts tonight and placed my order via the Drive Thru. I was disappointed to find that my order wasn't accurate. I ordered glazed, old fashion, boston cream, white powdered custard, chocolate glazed munchkins but when I got my order, some items were incorrect. Specifically, I didn't receive the old-fashioned and glazed donuts and munchkins, I ordered. I had to place a second order to get the donuts and also Munchkins, which weren't given or charged in the original order. What's concerning is that when I politely expressed my frustration to the staff, my passenger saw an eye rolling from the young employee. As a customer, I expect a higher level of service and respect. To improve, I would suggest that the staff focus on double-checking orders before handing them over to customers. Additionally, providing better customer service training would go a long way in ensuring customers feel valued and respected. I hope this feedback is helpful in improving the Dunkin' Donuts experience for future customers. Based on my experience, I would give this Dunkin' Donuts 2 stars out of 5. While I appreciate the convenience and taste of their products, the order accuracy and customer service issues detracted from my overall experience. With some improvements, I would be happy to increase my rating in the future.

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Auburndale, FL?

Dunkin' Auburndale is open Monday through Saturday from 4:00 AM to 9:00 PM and Sunday from 6:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services.