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Dunkin'

3.8
(455 reviews)

Business Details

(904) 246-0600
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Atlantic Beach, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2158 Mayport Rd, Atlantic Beach, FL
32233, United States

Hours

Reviews

3.8
455 reviews
5 stars
224
4 stars
92
3 stars
33
2 stars
36
1 star
70

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude or unprofessional behavior from staff, leading to a negative experience.

Order Accuracy

Frequent complaints about incorrect orders and lack of attention to detail in fulfilling requests.

Cleanliness and Stock

Concerns about cleanliness and the availability of menu items, with reports of being out of stock on popular items.

Mixed Experiences

Some customers praised friendly staff and good service, while others had consistently poor experiences.
  • AC
    Angelica Crawford
    5 days ago
    1.0
    All I wanted was a decaf cappuccino and a protein refresher. They said they couldnt do decaf, okay fine, I understand they may be out. However, she was very rude and said "ugh I can't do decaf!!"....I'm sorry I asked, I'm pregnant, I try to limit my caffeine, alright. The refresher. My SIL just wanted 5 creams on the side for the refresher. I used to work at a Dunkin, so I KNOW you can put cream in a cup. She said they can't, and was being rude, and when I said to just cancel the order she rudely said "okay sorry bye". Absolutely horrible.
  • EI
    Edward Longo II
    Feb 2, 2026
    2.0
    Donuts and coffee are good, but the service is far from friendly, actually it's borderline rude. At least, that was my first, and probably last experience with this place. What makes it even worse is that I was the only customer when I placed my order.
  • FP
    Farah Pope
    Jan 20, 2026
    3.0
    I ordered a few items including a green tea. When the young lady handed me an iced tea, I indicated it was supposed to be hot. The lady at the counter then went on a rant about how I didn't specify and how I need to specify when I want something like i offended her or she had to pay for her mistake or something. The young lady simply said that they're used to making it iced and corrected the mistake by giving me a hot cup. I guess the lady was having a bad day or something, but the bad attitude was unwarranted and unnecessary. Making a mistake is not a big deal to me, but won't be returning to this location because of her reaction. A pet peeve is bad customer service when it's the premise of your job.
  • AO
    Amber Olsen
    Jan 20, 2026
    1.0
    I ha given this location numerous chances but when they make the drinks completely incorrect, then refuse to remake it? I stopped getting my lattes here , then I got matchas thinking they couldn’t screw that drink up. Well, today they did. It was so thick and green it wasn’t drinkable. When asked her for more milk to put in it(not even heated up )- she copped an attitude. When I’m paying $7 for a drink and it’s made wrong at least be kind. I’m not trying to be difficult, my coffee is the one thing I do for myself on occasion so I won’t go to this one ever again.
  • MM
    Mandy
    Dec 18, 2025
    1.0
    Rude staff Never anything in stock Dirty How is this place even still open?

Brand Certified Facts from Dunkin'

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Certified February 22, 2026Yext Knowledge Graph
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