Papa Johns Pizza

Reviews

• KS

  Krasi Stoyanov

  3 days ago
  2.0
  Just ordered some delivery from this location and this is supposed to be the Philly cheesesteak papadia. The is 1 pepper on each side. No onion and just about no meat. It’s like a sad folded cheese pizza. I’ve gotten this from there before and it used to be satisfying. I don’t know what this is, but it’s not what it’s advertised to be anymore. Their pizza is good, but their wings and papadia are a joke and I will not be ordering them again. Only reason they are getting 2 stars right now is because of the pizza and fast delivery.
• JR

  Jeshua Ramirez

  Dec 30, 2025
  1.0
  I experienced a long wait to receive my order even though I received an email stating it was ready. When I arrived, there were only two employees working and more than five customers waiting for their orders. The delay was frustrating, especially since the notification suggested the order was prepared. Improving staffing levels or the accuracy of readiness notifications would greatly improve the customer experience
• DB

  Diane Bozeman

  Dec 6, 2025
  1.0
  Papa Johns lost a customer for life! MARCOS HERE WE COME! We have been ordering from the lame Papa Johns Apopka location for 10 years. We called today to place an order & a foreign call center answered & told us we were now out of the delivery range for this store. They transferred me through to the store & I was told the same thing from that store, to order from a different store. I called again for the correct store & I was directed to & got the call center again. I could barely understand the guy on the phone had a thick accent as he was clearly in another country but he told me I was also out of range for this store as well. When I explained what I had been through he transferred me to that store which was the Kelly Park Apopka store. I could barely understand then due to static from a bad phone connection. The guy at the store told me I was indeed in range for their store & that they could deliver to me so I placed my order for 1 pizza & 1 cookie. He told me it would be $30 which I paid over the phone & 40 minutes to deliver to my home 3 miles away. 1 hour has passed so I called to check on the status of my order. I got the store & again could barely hear due to the loud static on the line. The worker told me they were working on my order & it hasn’t left yet & it would be another 10-15 minutes because they are short staffed. No apology, no offer for a coupon or free drink just an attitude like I was inconveniencing him for patronizing the business. When we asked to speak to a manager he said “you are speaking with one” and again gave an attitude that he could care less. We asked him to cancel our order & he agreed to. We ordered from Marcos & will never return to Papa Johns after this experience. We understand a late pizza, no problem, it happens. But the way this “manager” handled this matter & his attitude for us calling to check on our order after it was already 20 minutes late is what is unacceptable. Its sad that businesses like this are so poorly run, understaff their stores & sub their calls out of the country causing these type of things to happen. It will be sad to see businesses like these close but they can’t wonder why when these are the experiences their loyal customers get. We will take our business elsewhere.
• SE

  Sergio Espinoza

  Oct 25, 2025
  1.0
  I was waiting for my pizza for two hours and when they have my order they gave it to someone else it was bad service
• VP

  Veronica Pasarella

  Oct 11, 2025
  1.0
  Este lugar es de lo peor !!!!! No UTILIZAN GUANTES para hacer la comida !!! Me parece una falta de higine que el personal no este utilizando guantes !!! Estamos en Estados unidos donde deberian haber Normas y uno sentirse seguro al lugar que va confiado!!! Pero los voy a llamar a Sanidad!!! Y hasta una demanda !!!!

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