Several customers reported poor service experiences, including unauthorized charges, incorrect orders, and unhelpful staff.
Food Quality
Mixed reviews on food quality; while some enjoyed the food, others complained about cold or poorly prepared items.
Cleanliness
Multiple reviews highlighted cleanliness issues in the dining area and restrooms.
Positive Staff Interactions
Despite some negative experiences, many customers praised specific staff members for their excellent service and friendliness.
CS
Camilla Santiago
Jan 2, 2026
5.0
The service was good and food
IM
Isabella Mannarino
Jan 2, 2026
5.0
The service was good, and also the food
CC
Crystal Collins
Dec 27, 2025
1.0
I was charged a tip on my card that I did not authorize, and I was told the charge was entered by me. I requested a refund so the correct amount could be charged, but the manager informed me that wasn’t possible. Please review your receipt carefully when visiting or better yet don’t visit at all.
NV
N1x Void
Dec 26, 2025
5.0
Very good would always come back for more
SB
Steve Briggs
Dec 18, 2025
3.0
I got Philly Cheese Steak and it was ok and the fries were cold!