Service Issues
Numerous customers reported long wait times, incorrect orders, and poor service from staff, particularly during busy hours.
Staff Attitude
Several reviews highlighted unprofessional and rude behavior from employees, especially management, leading to a negative customer experience.
Product Availability
Customers frequently noted that items, including donuts and specific drinks, were often unavailable, leading to disappointment.
Cleanliness
Multiple reviews mentioned unsanitary conditions, particularly in the bathrooms, which detracted from the overall experience.
Mixed Experiences
While some customers praised the friendly staff and good coffee, many others expressed frustration with the overall service quality.