Wendy's

Reviews

• CC

  Christian Chica

  2 days ago
  5.0
  Staff is ways friendly. Usually go there for the frosty. Sometimes they're busy and look understaffed (not fault of there own) so some patience goes a long way.
• DR

  David Rodriguez

  3 days ago
  5.0
  To the two ladies today at Wendy’s thank you for your kindness I truly appreciate that you take care of your customers in drive thru or inside always kindness goes a long way
• AP

  Anthony Pierce

  Apr 2, 2026
  5.0
  My favorite Wendy's 😍 Literally the best store. Every time I come in, its clean. They do their best and it shows. The bathroom could use a renovation. But the staff are amazing.
• VB

  Victor Bravo

  Mar 15, 2026
  1.0
  To Wendy’s Corporate office, I’m beyond furious and you need to hear this, your General Manager (Baubacar Mbengue) at location (516 E Altamonte Dr Altamonte Springs, FL 32701) turned a simple sauce request into a full-blown nightmare and now I’m banned from your store for life over fifty cents. I went through the drive-thru. No sauce came with my nuggets. I went inside calmly asked for some. Baubacar Mbengue (GM), instead of fixing it, demanded I pay fifty cents like I’m trying to rob the place. I said that’s ridiculous for a missing item, and he escalated: started yelling, told me to leave, then straight-up trespassed me less than 30 seconds of having a conversation. I asked for a refund and he refused. Then he called the cops while I stood there. Cops showed up, and now I’m trespassed. This general manager’s behavior was a textbook failure: he turned a tiny oversight no sauce with my nuggets into a power trip, demanding fifty cents like it was extortion, then escalating to trespass and cops when I pushed back. That’s not leadership; that’s ego. Real customer service means fixing problems first free sauce, quick apology, done not nickel-and-diming over pocket change while humiliating people. Profit follows loyalty, not intimidation. If he can’t grasp that basic rule, he’s in the wrong job. This isn’t customer service. This is abuse of power. A grown man weaponizing policy over pocket change, humiliating a paying customer, and calling  law enforcement on someone who just wanted honey mustard. Your brand looks pathetic right now
• SV

  silvia vizio

  Mar 14, 2026
  5.0
  The waiting is because day do the chicken 🐔 tenders fresh so you have to wait to be done

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