Five Guys

4.4
1857 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 229 E. Altamonte Dr.(Cranes Roost Blvd.) in Altamonte Springs is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
229 E. Altamonte Dr.(Cranes Roost Blvd.), Altamonte Springs, FL
32701, United States

Hours

Reviews

4.4
1,857 reviews
5 stars
1,200
4 stars
396
3 stars
122
2 stars
56
1 star
83

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers had mixed experiences with food quality, with some praising the burgers and fries while others reported soggy or poorly assembled items.

Pricing

Many reviews noted that the prices are considered high, with some customers feeling that the quality does not justify the cost.

Customer Service

Service quality varied; while some staff were praised for friendliness and attentiveness, others were criticized for poor handling of orders and customer interactions.

Cleanliness

Several customers mentioned cleanliness issues in the dining area and with food preparation, impacting their overall experience.

Allergy Awareness

There were multiple complaints regarding the handling of food allergies, with reports of cross-contamination and lack of attention to special requests.
  • JH
    Jeff Harper
    3 days ago
    3.0
    Food is always good, but the online ordering for 5 Guys ruins the experience. Either the food is ready much earlier than the time its ordered for, or they start making it a few minutes after you arrive. I think the point of the app is making people commit to paying before they arrive and realize the line is long and they will be stuck waiting.
  • LM
    Luke McEwen
    Oct 28, 2025
    1.0
    Holy mayo! Ordered a burger with 4 simple toppings. Received a burger that looked like it had 3-4x the normal amount of mayo. Yes really 3-4x! It ruined the burger by making it completely soggy AND there was tomato on the burger which was not requested. Whoever was working on 10/27 in the evening making the burgers needs to be retaught how to make one.
  • JS
    Jeff Stallone
    Oct 28, 2025
    5.0
    This location lives up to its height. It's 5 guys all the way fries are awesome. Burgers are great and even try growing their hot dogs. The staff is awesome. The prices are okay and the food is just awesome.
  • KO
    Kristina Oliva
    Oct 26, 2025
    1.0
    They are consistently careless when it comes to people with food allergies or sensitivities. Even when I specifically request that they separate food items into individual bags due to a food allergy, they do not listen and often place items that are not fully wrapped in the same bag, leading to cross-contamination. This has happened on numerous occasions, and they do not respond when I call about it.
  • CB
    clint bowling
    Oct 25, 2025
    2.0
    Outrageously priced. They got me once, never again will I pay their ridiculous price 2 cheeseburgers, 1small coke, 1 chocolate shake, fries …..$ 42.00 NEVER AGAIN will they have the opportunity to have access to my money, never. …. The food was forgettable.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.