Dutch Bros Coffee

4.0
179 reviews

About

Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • Accepts reservationsNot available
  • Requires appointmentNot available

Location

Dutch Bros Coffee
425 W State Rd 436, Altamonte Springs, FL
32714, United States

Hours

Reviews

4.0
179 reviews
5 stars
117
4 stars
9
3 stars
11
2 stars
14
1 star
28

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in the drive-thru, often exceeding 20-30 minutes, leading to frustration.

Drink Quality

While many customers enjoyed the drinks, there were complaints about inconsistency in taste and quality, with some drinks being overly milky or incorrectly made.

Staff Friendliness

Overall, the staff received positive remarks for their friendliness and helpfulness, with several employees being specifically praised for their excellent service.

Drive-Thru Organization

The drive-thru system was criticized for being disorganized, with issues related to order taking and lane management contributing to the slow service.

Customer Loyalty

Despite the issues, many customers expressed a strong preference for Dutch Bros over competitors like Starbucks, highlighting their unique drink options and positive experiences.
  • WP
    Wondrous Perspectives
    3 days ago
    1.0
    So many people recommended this place to us. We had the time since this place is always busy as heck on the weekends, so why not. I regret every decision I took to get here I spent 40 minutes in line and when I finally got to the window , the girl did not understand what I asking for. I had to say it four or five times. “Lavender oatmilk latte. Oatmilk latte with lavender syrup.” Over and over and over again. She comes back after preparing the coffee and says “White chocolate lavender latte” That wasn’t what I ordered. I mentioned that but she insisted that’s what I ordered. Got home and took a sip. There’s no lavender. The one thing that I asked for was missing. It was a crappy white chocolate latte with barely any flavor. I chucked it in the garbage and fired up my own espresso machine. Should’ve not been lazy from the start. Never coming back here again. Also, rethink your drive thru process, it’s garbage.
  • ZR
    Zaida Rodriguez
    Nov 27, 2025
    1.0
    Went in today and waited 30 minutes in the drive thru for a drink. This is my story— when I got there there were only 2 lanes. Once there were about 4 people behind me they opened up the 3rd lane. So what did the girl taking orders do… she completely overlooked the fact that I was there first and took ALL FOUR of the peoples orders that were behind me!!!! I’m watching the whole thing unfold wondering if she was ever going to come back and take my order. After 15 minutes she finally came by and took my order. I took a deep breath and said ok you know what I’m ahead of these people so I’m just going to order and then go ahead since I WAS there FIRST. What did the girl proceed to tell me…… she told me to after all those 4 cars????? How is that fair??? I was there before those people. I didn’t complain to her because I wanted to let it go since it’s Thanksgiving. As I was seeing the cars go one by one in front of me I kept thinking you know what I’m going to say something. Waiting for the girl to come back or someone to walk by… no one came by so I waited until I got to the window … and of course my order is wrong. The girl heard me say oat milk and not whole milk. The lady at the window said they don’t have whole milk. What kind of coffee shop does not have whole milk? Ok …. I proceeded to tell her how incredibly disorganized the drive thru is. The individuals facilitating the organization of the drive thru are doing a terrible job. 30 minutes for a watered down coffee is insane. They need to learn a thing or two from Chick Fil A or Starbucks. Why open up 3 lanes if you cannot handle the volume????? I do give props to the lady at the window trying to fix my issue by offering a free drink but I turned it down because why would I want a free drink just for them to have them mess it up and have me wait 30 minutes for it? No thanks, I’ll rather just never return.
  • KR
    kristin ridinger
    Nov 25, 2025
    1.0
    On average it takes 25 minutes to receive a drink here. Today it was 30 with a total of 7 cars in front of me. Maybe if someone wasn’t at the window yapping with you it could be more efficient. Drinks here are good, just not so good as to wait 30 minutes. Order it for pickup if you want your wait to be under 10 minutes; as it should be for a drink.
  • AT
    Alyssa Torres
    Nov 22, 2025
    5.0
    I absolutely love this Dutch Bros location! I come all the way from Sanford just to visit because the energy, kindness, and consistency here are unmatched. My favorite broistas Ava, Miki, and Charlotte always make my drinks with so much love and never fail to brighten my day, but truly everyone here is amazing. The whole team has a way of lifting you up right when you need it. I love this Dutch crew! 💙✨
  • CT
    C T
    Nov 19, 2025
    1.0
    Very slow service. The line is non-sensical, they have people come and take order for cars all the way out in the street and then the line doesn’t move for 20 minutes. It took 30 minutes to get my coffee on a Saturday morning and you’re blocked in by a ton of cars so you can’t even get out of the line in most cases.

Frequently Asked Questions About Dutch Bros Coffee

What sugar-free flavors do you offer?

Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.

What drinks are caffeine-free?

We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!