Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Customers frequently reported long wait times in the drive-thru, often exceeding 20-30 minutes, leading to frustration.
Staff Friendliness
Many reviews highlighted the friendly and helpful nature of the staff, with specific mentions of individual employees who made positive impressions.
Drink Quality
While some customers enjoyed the drinks, there were numerous complaints about inconsistencies in drink preparation, including issues with sweetness and incorrect orders.
Drive-Thru Efficiency
The drive-thru system was criticized for being disorganized, with suggestions for improvements to streamline the ordering process.
Overall Experience
Despite the issues, many customers expressed a strong preference for Dutch Bros over competitors like Starbucks, citing the unique drink options and positive atmosphere.
AT
Alyssa Torres
2 days ago
5.0
I absolutely love this Dutch Bros location! I come all the way from Sanford just to visit because the energy, kindness, and consistency here are unmatched. My favorite broistas Ava, Miki, and Charlotte always make my drinks with so much love and never fail to brighten my day, but truly everyone here is amazing. The whole team has a way of lifting you up right when you need it. I love this Dutch crew! 💙✨
CT
C T
5 days ago
1.0
Very slow service. The line is non-sensical, they have people come and take order for cars all the way out in the street and then the line doesn’t move for 20 minutes. It took 30 minutes to get my coffee on a Saturday morning and you’re blocked in by a ton of cars so you can’t even get out of the line in most cases.
AR
aziana raquel
Nov 11, 2025
5.0
Specifically 5 stars go to my girl MICKEY when i pull up and i see her red bandana i know it’s a good day for sure , she is not only the sweetest and most helpful with ordering she is also one of the most hard working girlies i’ve seen at dutch , i see and appreciate all her efforts and dutch managers should as well , such good energy all around and she deserves all praise and or a raise asap <3
CB
Chandra Barrett
Nov 2, 2025
1.0
Absolutely horrible, I just went through the drive thru which took FORTY minutes. It was absolute chaos and the girl attending the line was left by herself to man 3 full lanes of cars and orders, after being there for about 15 minutes they FINALLY sent someone else to help man the chaos but it was already too far gone. Definitely don’t go here if you see more than 5 cars in the line, when it’s slow they give great service and coffee but today I left frustrated and unsatisfied.
UC
Unhappy Customer
Oct 25, 2025
2.0
10/25/2025 11:30am Arrival. Line was nuts but I was determined to get my coffee. The girl who took my order was very nice. I didn’t get any names but she had a leaf headband let’s call her girl 1. The other girl, let’s call her girl 2, working the drive through however. Was sitting there doing absolutely nothing. Girl 1 was hustling her butt off practically playing frogger between the 3 lanes taking everyone’s order while girl 2 was leaning against the menu twiddling her thumbs.
Girl 1 forgot a car and had to apologize to girl 2 who looked annoyed. Again girl 2 was doing nothing.. Girl 1 then told us to pull up behind the red car which was in front of the car that girl 2 was taking from. Makes sense because this is typical zipper merging format. Red car pulls up and girl 2 steps in front my car blocking me while taking the other cars order. I noticed that traffic started to back up because she was taking a very long time to take that cars order. So I did what any person would do and move forward so traffic and continue.
Girl 2 looked very mad at me for keeping the flow of traffic moving. Sorry??
Once I got to the window (11:35-40am ish) guess who was there? Girl 2. She gave me a straw and I asked for another and she ROLLED HER EYES… She then told her other coworker loudly that the order is THIS one not that one because THAT CAR WAS SKIPPED.
Overall this girl is very rude. Wish I caught her name. Wish I called her out. She needs to be fired.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the operating hours for Dutch Bros Coffee at 425 W State Rd 436, Altamonte Springs?
Dutch Bros Coffee is open from 5:00 AM to 10:00 PM Sunday through Thursday, and from 5:00 AM to 11:00 PM on Fridays and Saturdays.
Can I order ahead or use any mobile app to place my Dutch Bros Coffee order?
Yes, you can order ahead using the Dutch Bros mobile app available on iOS and Android, or use the quick order link for convenience.
Does Dutch Bros Coffee offer delivery services?
Dutch Bros Coffee does not offer delivery directly, but some third-party services might. They recommend visiting the location for the best experience.
What payment methods are accepted at Dutch Bros Coffee?
Dutch Bros Coffee accepts cash, major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Check with your local shop for personal check acceptance.
Do you have options for sugar-free and caffeine-free drinks?
Yes, Dutch Bros offers a variety of sugar-free flavors such as white chocolate and caramel, and caffeine-free options including decaf espresso drinks, Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades.
Is there a free birthday drink offer at Dutch Bros Coffee?
Yes, by downloading the Dutch Bros app, you can receive a free drink reward on your birthday. If you don’t have the app, just let the broista know at the window!
Are kids welcome at Dutch Bros Coffee, and what drinks do you offer for them?
Absolutely! Dutch Bros welcomes families and kids, offering drinks like Not-so-Hots®, Sparkling Sodas, Dutch Shakes, and Smoothies especially for children.
Can I find Dutch Bros Coffee near convenient landmarks or other eateries?
Yes, the Dutch Bros Coffee at 425 W State Rd 436 is near places like 7-Eleven convenience store, Boston Market restaurant, and Checkers fast food at 431 State Road 436 W, making it convenient for a coffee stop during errands or meals.
What other local services or shops can I visit near Dutch Bros Coffee in Altamonte Springs?
Nearby, you can visit automotive services like El Car Wash and Firestone Complete Auto Care, enjoy furniture stores like Hudson's Furniture and La-Z-Boy Galleries, or relax at local spas such as Japanese Spa and Peaceful Day Spa.
Are there medical facilities close to Dutch Bros Coffee for urgent care needs?
Yes, AdventHealth Centra Care Altamonte Springs and Florida Hospital are nearby, providing convenient access to urgent and general medical care before or after your coffee visit.