Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Many customers praised the friendly and warm service from staff, highlighting their positive attitudes and willingness to help.
Drink Quality
While some customers enjoyed the drinks, others reported inconsistencies in taste and quality, with complaints about overly milky or bland coffee.
Wait Times
Numerous reviews mentioned long wait times in the drive-thru, often exceeding 30 minutes, leading to frustration among customers.
Drive-Thru Efficiency
Customers expressed concerns about the disorganization of the drive-thru process, suggesting it needs improvement to enhance customer experience.
AC
Anihya Carr
3 days ago
5.0
Ameila And kate (sorry if i butchered the spelling or got the other name wrong i forgot the drink was that good haha) THEY’RE THE BEST! drink was made with EXTRA love and Ameila at the window was sooo nice and upbeat. I’ll be back just for them!
NN
nelly
Dec 23, 2025
2.0
Im usually not one to leave reviews but I just have so many questions. I usually mobil order so I pick it up and go to work from there. I've never had a bad experience until today. I went into the drive was greeted beautifully. I ordered my drink which was made way too fast. I was almost shocked it usually takes way longer and I already knew it was not made the way I liked. I'm not sure if its the espresso or the milk but my coffee just has a bitter/sour taste its so bad I cannot push myself to finish it. Im very disappointed since I always order the same thing and It's always amazing.
JI
Jesus IsKing
Dec 22, 2025
1.0
Not only is this the WORLDS SLOWEST DRIVE THRU but the coffee is just not good. I’ve tried it twice now before work, mind you I leave with 20 min to spare each time, and both times I was late to work because the drive through took 35+ min which is absolutely absurd for a coffee shop!! SB could have a line wrapped around the building and still manage to get me my drink within 10 min. And both times it was totally not worth it because the coffee was less than okay. It’s really bland and milky…. So yesteday it was Sunday afternoon and I since I had some errands to run I figured I’d give them another shot and they managed to disappoint even more!! The coffee was the WORST coffee I have ever had AND the drive thru still took 25
Min at 1pm! The coffee tasted extremely SOUR! No exaggeration when I say SOUR. I got an iced golden eagle with an extra shot of expresso and I am not sure if it was the coffee itself or maybe the milk? But it tasted like drinking straight sour yogurt…… I literally spit it out as soon as I tasted it. Safe to say, WONT be back.
AC
Antonio Castillo
Dec 21, 2025
5.0
Dutch Bros Coffee in Altamonte Springs, Florida is truly something special. The consistency of their drinks is unmatched every single visit, whether it’s morning, afternoon, or a late-night coffee fix, the drinks are always delicious and perfectly made.
But what truly sets this location apart is the people. The customer service here is nothing short of amazing warm, kind, genuine, and always delivered with a smile no matter how busy they are. Amelia, Azra, Lori, and the entire team go above and beyond to make every customer feel seen, welcomed, and cared for. Their positive attitudes don’t just create great service they turn customers into friends and family.
My wife Andrea and myself Antonio have become regulars, and we genuinely look forward to stopping by every day not only for the incredible drinks, but for the warm embrace and uplifting energy this team freely gives. That kind of culture is rare, and Dutch Bros Coffee has created something truly beautiful and special here.
Thank you for making our days brighter, one cup and one smile at a time. 💛❤️💙☕️
Antonio & Andrea
CH
Charles and Brittany Holmes
Dec 15, 2025
2.0
I’m writing to share some ongoing frustrations I’ve experienced during several recent visits. I’m a regular customer and typically pay $7.22 for my coffee. Each time, I clearly request light ice, yet my drinks consistently come filled with ice.
At that price point, it’s disappointing to receive a cup that’s mostly ice rather than coffee. I’m paying for the drink, not for a cup full of ice, and it feels like my request is repeatedly being ignored.
In addition, the wait times are consistently long, even when placing a mobile order ahead of time. One of the main reasons for ordering in advance is convenience, yet many times the drink isn’t ready when I arrive, which defeats the purpose of mobile ordering.
I also believe the experience could be greatly improved by having a separate lane or pickup process for mobile orders, as this would help reduce congestion and improve efficiency for customers who order ahead.
I enjoy Dutch Bros and want to continue being a customer, but I hope these concerns are taken seriously and addressed to improve the overall customer experience.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the operating hours for Dutch Bros Coffee at 425 W State Rd 436, Altamonte Springs?
Dutch Bros Coffee is open from 5:00 AM to 10:00 PM Sunday through Thursday, and from 5:00 AM to 11:00 PM on Fridays and Saturdays.
Can I order ahead or use any mobile app to place my Dutch Bros Coffee order?
Yes, you can order ahead using the Dutch Bros mobile app available on iOS and Android, or use the quick order link for convenience.
Does Dutch Bros Coffee offer delivery services?
Dutch Bros Coffee does not offer delivery directly, but some third-party services might. They recommend visiting the location for the best experience.
What payment methods are accepted at Dutch Bros Coffee?
Dutch Bros Coffee accepts cash, major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Check with your local shop for personal check acceptance.
Do you have options for sugar-free and caffeine-free drinks?
Yes, Dutch Bros offers a variety of sugar-free flavors such as white chocolate and caramel, and caffeine-free options including decaf espresso drinks, Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades.
Is there a free birthday drink offer at Dutch Bros Coffee?
Yes, by downloading the Dutch Bros app, you can receive a free drink reward on your birthday. If you don’t have the app, just let the broista know at the window!
Are kids welcome at Dutch Bros Coffee, and what drinks do you offer for them?
Absolutely! Dutch Bros welcomes families and kids, offering drinks like Not-so-Hots®, Sparkling Sodas, Dutch Shakes, and Smoothies especially for children.
Can I find Dutch Bros Coffee near convenient landmarks or other eateries?
Yes, the Dutch Bros Coffee at 425 W State Rd 436 is near places like 7-Eleven convenience store, Boston Market restaurant, and Checkers fast food at 431 State Road 436 W, making it convenient for a coffee stop during errands or meals.
What other local services or shops can I visit near Dutch Bros Coffee in Altamonte Springs?
Nearby, you can visit automotive services like El Car Wash and Firestone Complete Auto Care, enjoy furniture stores like Hudson's Furniture and La-Z-Boy Galleries, or relax at local spas such as Japanese Spa and Peaceful Day Spa.
Are there medical facilities close to Dutch Bros Coffee for urgent care needs?
Yes, AdventHealth Centra Care Altamonte Springs and Florida Hospital are nearby, providing convenient access to urgent and general medical care before or after your coffee visit.