Chipotle Altamonte is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Multiple customers reported unsanitary conditions, including dirty tables and poor food handling practices.
Customer Service
There are numerous complaints about rude staff, lack of attention, and poor customer service experiences.
Food Quality
Inconsistent food quality was noted, with reports of undercooked items, small portions, and overly salty dishes.
Order Accuracy
Frequent issues with incorrect orders and missing items were highlighted, leading to customer frustration.
Atmosphere
The restaurant's atmosphere was described as uninviting, with many customers noting a lack of cleanliness and a negative vibe from staff.
AA
Alejandro
3 days ago
5.0
Spotless location, the staff was great, especially Thomas. He went above and beyond; he knew exactly how to prepare a great burrito. The portions were perfect. This is one of the best locations I've ever visited. Great overall experience.
BM
B Mac
Nov 17, 2025
1.0
I used to frequent this restaurant and really enjoyed it. It's been about 6 months since my last meal. I ate there today and it was DISGUSTING. The bathroom was trashed, small pools of water on the floor in the dining room from I assume a roof leak, the area where you get your utensils and drinks was DISGUSTING and I'll never eat there again. On top of that, as I type this, my stomach is churning so I probably ate some unhealthy chicken that I may see again later. ug... The health dept needs to investigate. DO NOT EAT AT THIS LOCATION.
EU
emma urton
Oct 30, 2025
1.0
very disappointed. got my daughter a kids meal and she chose fruit. this is what they’re giving our kids. absolutely MORTIFYING
JG
Joskamil Guevara
Oct 22, 2025
1.0
We were eating at Chipotle, and I saw a cockroach.,🪳🪳🪳🪳
Instantly, I lost my appetite because I’m very disgusted by roaches. We called the manager — a lady who was at the register — around 5:30 to 5:40 p.m.
What she did was grab a napkin and try to catch the cockroach, which then ran under the seats — all of this happened while we were still sitting at the table.
We decided to move to another table, but we didn’t see what happened next.
This situation leaves a lot of questions:
1. How often does this happen?
When we told her what was going on, she didn’t seem surprised or shocked — she just grabbed a napkin to pick it up.
2. How often do they fumigate or control pests and insects?
3. What is their cleaning routine like at the end of the day?
Do they really perform deep cleaning and ensure proper hygiene in the restaurant?
After all of this, nobody came over to apologize or even check on us, which makes me wonder — is this normal?
There seems to be a serious lack of hygiene and supervision at this location.
DD
dominic ilave (dom)
Oct 12, 2025
3.0
food is kinda basic but staff is usually nice and atmosphere is good
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Altamonte Springs serve?
Chipotle Mexican Grill offers customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
Where is the Chipotle Mexican Grill located in Altamonte Springs?
It is located at 400 W State Road 436, next to Lazy Boy Furniture Gallery, in Seminole, Altamonte Springs, FL 32714.
What are the operating hours for Chipotle Mexican Grill in Altamonte Springs?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill in Altamonte Springs offer online ordering and delivery?
Yes, they offer in-store pickup and delivery services, and you can order online through their website or app.
Can I earn rewards when dining at Chipotle Mexican Grill in Altamonte Springs?
Yes, you can sign up for Chipotle Rewards to get exclusive offers and earn free food.
What payment methods are accepted at Chipotle Mexican Grill in Altamonte Springs?
They accept credit cards and offer gift cards as well.
Is Chipotle Mexican Grill in Altamonte Springs LGBTQ friendly?
Yes, the location welcomes LGBTQ customers.
What nearby places can I visit when dining at Chipotle Mexican Grill in Altamonte Springs?
Nearby, you can visit furniture stores like La-Z-Boy Furniture Galleries of Orlando and Hudson's Furniture or grab a coffee at Dutch Bros Coffee before or after your meal.
Are there any nearby banks if I need to withdraw cash before dining at Chipotle?
Yes, Regions Bank is close to Chipotle Mexican Grill in Altamonte Springs for your banking needs.
What nearby services are available around Chipotle Mexican Grill for convenience or after dining?
You can find nearby services like 7-Eleven convenience store, Lux Carwash, and AdventHealth Centra Care for convenient shopping, vehicle care, and health services.