Charleys Cheesesteaks

4.7
1195 reviews

About

Sandwich Restaurant

Location

Charleys Cheesesteaks
451 East Altamonte Dr., FS-05, Altamonte Springs, FL
32701, United States

Hours

Reviews

4.5
483 reviews
5 stars
385
4 stars
29
3 stars
17
2 stars
10
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and attentive staff, with specific mentions of employees like Clara and Benjamin for their exceptional service.

Food Quality

While some customers enjoyed the food, there were numerous complaints about inconsistent quality, including issues with portion sizes and food preparation.

Order Accuracy

Several reviews highlighted problems with order accuracy, including being charged for incorrect sizes and receiving wrong items.

Pricing

Customers noted that the food is perceived as expensive, with some feeling that the quality does not justify the prices.
  • TW
    tanya webb
    3 days ago
    5.0
    There was a wonderful young lady handing out samples, she was very friendly and kind and because of her samples that's where we had lunch. Today. We had the California chicken. It was fabulous. Highly recommend this place to anyone. The workers there are fantastic, especially the young lady that was handing out the samples
  • JB
    johann betancur
    4 days ago
    5.0
    Excelente atención, sus empleados son muy amables, y su comida es excepcional
  • ES
    eddie Snow
    Dec 27, 2025
    2.0
    WORLDS BEST???? The amount of philly meat they placed in that bun was a JOKE! And farrr from tasty. But hey! just $2 for extra meat!!! What a crock of bs! I must say the ranch bacon cheesefries were good and plenty. Thank you?!
  • JR
    J R
    Dec 23, 2025
    1.0
    Definitely won’t be back after the girl at register had an attitude problem, she said her name was cocoa but hesitated when I asked. I won’t tolerate that from anyone let alone some 18 year old. I’ll spend my money at one of the many other choices in the mall. Train your employees better or let them go!
  • SS
    scott smith
    Dec 22, 2025
    1.0
    I ordered a small drink. They charged me for a large. I then told them I wanted a small, and the response was they are out of small cups. I then pointed out that it's normal restaurant practice to charge the customer for the small size if that's what they asked for. It's not the customer's fault that the restaurant is out of small size cups. So I asked to speak to the manager, and he said "I am the manager". Wow...

Frequently Asked Questions About Charleys Cheesesteaks

What are the regular operating hours of Charleys Cheesesteaks in Altamonte Springs?

Charleys Cheesesteaks is open from 11:00 AM to 8:00 PM Monday through Saturday, and from 11:00 AM to 6:00 PM on Sundays.

Is Charleys Cheesesteaks open for delivery or pickup orders?

No, Charleys Cheesesteaks in Altamonte Springs does not offer delivery, pickup, or drive-through services as they are closed for these options throughout the week.