Business Details
About
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Wilmington 4723 Kirkwood Hwy. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Location
Hours
Reviews
3.8
400 reviews
5 stars
238
4 stars
36
3 stars
22
2 stars
17
1 star
87
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders, leading to frustration and dissatisfaction.
Service Speed
Customers experienced long wait times, particularly for online orders, which contributed to negative reviews.
Food Quality
Despite some complaints, many reviews praised the food quality, particularly the wings and sauces.
Customer Service
While some reviews mentioned poor service, many others highlighted friendly and helpful staff.
Cleanliness
There were mixed reviews regarding cleanliness, with some customers noting a dirty environment.
- DLDavid LinkDec 27, 20251.0This place can’t even get a simple order right. I ordered 10 boneless wings. 5 hot and 5 Parmesan garlic. I got 5 hot and 5 plain wings with sprinkled Parmesan cheese (which isn’t even on the menu)! Do better! PS… I ate them anyway because I worked all day and didn’t want to drive there.
- LLLokoDec 24, 20255.0They didn’t answer the phone I’m mad
- DDdesmond drakeDec 17, 20251.0My orders keeps getting messed up so after repeated offenses a repayment doesn’t really help because at the end of the day I was ordering to eat not to take a picture and trash it.
- ENErick NegreteNov 23, 20251.0Doordashers beware. This place probably does good at making orders but...I was picking up a order for doordash and when I got there and checked there was people waiting and a list of people's orders not done yet. I waited, but it past 30mins and no order yet. Then they came out saying they didn't have any classic wings, which is what was on the order, so now I had wait 30 more min to see if they could get some to get in from another wimgstop to this location but they didn't come so I had cancel order and leave. They do work hard but there has to be a way to check if they have the products they need and if not have the ordered cancel so no one has to wait. The bad thing was the wait but for doordasher this will be a big problem to deal with when it's not our fault but restaurant for not having it.
- MYMahmut YildizOct 26, 20251.0Too much waiting time.
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What type of food does Wingstop Wilmington 4723 Kirkwood Hwy specialize in?
Wingstop Wilmington 4723 Kirkwood Hwy specializes in customizable chicken wings with over 11 iconic flavors, including classic and boneless wings as well as tenders.
What are the operating hours for Wingstop Wilmington on weekdays?
Wingstop Wilmington 4723 Kirkwood Hwy is open from 10:30 AM to 12:00 AM Monday through Thursday and 10:30 AM to 1:00 AM on Friday.
Does Wingstop Wilmington offer delivery and pickup services?
Yes, Wingstop Wilmington offers in-store pickup, delivery, same-day delivery, and no-contact delivery services.
Is there a drive-through service available at this Wingstop location?
No, Wingstop Wilmington 4723 Kirkwood Hwy does not offer drive-through services; it is closed every day for drive-through.
What payment options are accepted at Wingstop Wilmington?
Wingstop Wilmington accepts American Express, Discover, MasterCard, and Visa credit cards.
How can I order food from Wingstop Wilmington online?
You can order online for carryout or delivery through Wingstop's website or apps available on the Apple App Store and Google Play Store.
What nearby restaurants can I visit along with Wingstop Wilmington for diverse dining options?
Nearby restaurants include Subway for sandwiches, Seasons Pizza for Italian cuisine, Moe's Southwest Grill for Tex-Mex, Nawab's Indian Cuisine, and Sakura Japanese Restaurant for sushi and Japanese food.
Are there nearby financial services close to Wingstop Wilmington?
Yes, there are several financial service locations nearby such as Better Title Loans, PNC Bank, and Artisans' Bank which can be convenient for your banking needs before or after enjoying a meal.
What nearby businesses can complement a visit to Wingstop Wilmington?
Nearby businesses include FedEx Office Print & Ship Center for shipping needs, Whitten's Fine Jewelry and 9 to 5 Pawn and Jewelry for gifts or jewelry shopping, and several beauty salons like Eagles 52 Nail & Spa and Diamond Nails & Lash for beauty treatments.
Can I find convenient automotive services near Wingstop Wilmington?
Yes, nearby automotive services include Pep Boys for car parts and repair, Valvoline Instant Oil Change, Preston Auto Body of Wilmington, Safelite AutoGlass, and we buy any car.com for selling or servicing your vehicle.