Taco Bell

3.9
1502 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 4302 Kirkwood Hwy in Wilmington. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
4302 Kirkwood Hwy, Wilmington, DE
19808, United States

Hours

Reviews

3.9
1,502 reviews
5 stars
708
4 stars
348
3 stars
216
2 stars
82
1 star
148

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rudeness and poor communication.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong food.

Food Quality

Food quality is inconsistent, with some reviews highlighting fresh and hot meals, while others mention cold or poorly prepared food.

Cleanliness

The cleanliness of the location is noted positively by some, but others report unsanitary conditions, particularly in the bathrooms.

Pricing Concerns

Several customers expressed dissatisfaction with pricing, describing it as high for the quality received.
  • JM
    Jennifer Missimer
    6 days ago
    1.0
    I have always enjoyed this Taco Bell location, but the decision to replace human employees with an AI ordering system is deeply disappointing and unacceptable. Customers come here expecting real customer service, not to be forced into interacting with a machine. This change feels like a blatant attempt to cut costs at the expense of both employees and customers. Human interaction matters, and removing it degrades the entire experience. Even your own staff acknowledge that these changes are widely disliked. If this direction continues, you risk driving loyal customers away and damaging the franchise long-term. I strongly urge you to reconsider this approach and return to a standard, human-centered model of customer service.
  • CT
    Christopher Thompson
    Dec 1, 2025
    4.0
    Clean and rapid with the kiosk or mobile app ordering. Close to popular and busy Wilmington shopping.
  • CD
    Catherine Dougherty
    Nov 25, 2025
    2.0
    Stopped at the drive-thru tonight (11/20/25 around 3:40 PM) to pick up my mobile order, and the service was… awkward. The young woman at the window barely acknowledged me. She handed me both bags without saying “here you go,” “have a good night,” or anything at all, so I sat there unsure if my order was complete. When I asked, “Sorry, is that it?” she just said “yeah” in an annoyed tone and immediately turned to her coworker to talk about how she couldn’t wait to leave. I don’t expect anyone to be overly friendly, but basic communication like “here’s your food, have a good night” goes a long way. The whole interaction felt very strange and unpleasant.
  • WB
    William Biddle
    Nov 22, 2025
    5.0
    Everybody was friendly and was willing to help us when we had problem ordering.
  • KH
    Kyle Hagerty
    Nov 15, 2025
    3.0
    Don’t go unless intoxicated

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on Kirkwood Hwy in Wilmington?

The drive-through is open from 8:00 AM to 3:00 AM Monday through Thursday and Sunday, and until 3:30 AM on Friday and Saturday.

Can I order Taco Bell online for pickup or delivery at this location?

Yes, you can order ahead online or through the mobile app for pick up or delivery.