Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 4302 Kirkwood Hwy in Wilmington. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Customer service experiences vary widely, with some praising friendly staff while others report rudeness and poor communication.
Order Accuracy
Many customers experienced issues with incorrect orders, including missing items and wrong food.
Food Quality
Food quality is inconsistent, with some reviews highlighting fresh and hot meals, while others mention cold or poorly prepared food.
Cleanliness
The cleanliness of the location is noted positively by some, but others report unsanitary conditions, particularly in the bathrooms.
Pricing Concerns
Several customers expressed dissatisfaction with pricing, describing it as high for the quality received.
JM
Jennifer Missimer
6 days ago
1.0
I have always enjoyed this Taco Bell location, but the decision to replace human employees with an AI ordering system is deeply disappointing and unacceptable. Customers come here expecting real customer service, not to be forced into interacting with a machine. This change feels like a blatant attempt to cut costs at the expense of both employees and customers. Human interaction matters, and removing it degrades the entire experience. Even your own staff acknowledge that these changes are widely disliked. If this direction continues, you risk driving loyal customers away and damaging the franchise long-term. I strongly urge you to reconsider this approach and return to a standard, human-centered model of customer service.
CT
Christopher Thompson
Dec 1, 2025
4.0
Clean and rapid with the kiosk or mobile app ordering. Close to popular and busy Wilmington shopping.
CD
Catherine Dougherty
Nov 25, 2025
2.0
Stopped at the drive-thru tonight (11/20/25 around 3:40 PM) to pick up my mobile order, and the service was… awkward. The young woman at the window barely acknowledged me. She handed me both bags without saying “here you go,” “have a good night,” or anything at all, so I sat there unsure if my order was complete. When I asked, “Sorry, is that it?” she just said “yeah” in an annoyed tone and immediately turned to her coworker to talk about how she couldn’t wait to leave.
I don’t expect anyone to be overly friendly, but basic communication like “here’s your food, have a good night” goes a long way. The whole interaction felt very strange and unpleasant.
WB
William Biddle
Nov 22, 2025
5.0
Everybody was friendly and was willing to help us when we had problem ordering.
What are the drive-through hours at Taco Bell on Kirkwood Hwy in Wilmington?
The drive-through is open from 8:00 AM to 3:00 AM Monday through Thursday and Sunday, and until 3:30 AM on Friday and Saturday.
Can I order Taco Bell online for pickup or delivery at this location?
Yes, you can order ahead online or through the mobile app for pick up or delivery.
What payment options does the Taco Bell on Kirkwood Hwy accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Does this Taco Bell location offer vegetarian menu options?
Yes, this location serves vegetarian options.
Are there seating and restrooms available at this Taco Bell?
Yes, the restaurant has seating and restrooms available for customers.
Is this Taco Bell location family and children-friendly?
Yes, it welcomes families and children.
Does the Taco Bell on Kirkwood Hwy serve breakfast, lunch, and dinner?
Yes, it serves breakfast, lunch, dinner, and dessert.
What are some nearby restaurants to Taco Bell on Kirkwood Hwy?
Nearby restaurants include Wendy's, KFC, Checkers, El Molcajete II Mexican Restaurant, China King, Starbucks, and Applebee's Grill + Bar and Applebees Neighborhood Grill & Bar.
Are there any nearby amenities that customers can use when visiting Taco Bell?
Yes, nearby amenities include Bank of America ATM and Citizens Bank for financial services, as well as Medexpress Walk-In Clinic for health and medical needs.
What entertainment or retail options are close to Taco Bell at Kirkwood Hwy?
Customers can visit Game Stop for video games and entertainment, Goodwill for thrift shopping, Floor Concepts for flooring and furniture, and Harris Jewelers for jewelry needs.