Subway

3.3
203 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Wilmington Subway® Restaurant at 4721 Kirkwood Hwy brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
4721 Kirkwood Hwy, Wilmington, DE
19808, United States

Hours

Reviews

3.3
203 reviews
5 stars
86
4 stars
28
3 stars
17
2 stars
15
1 star
57

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.

Food Quality

Many customers reported dissatisfaction with the food quality, citing stale bread, insufficient toppings, and overall poor preparation.

Cleanliness Issues

Several reviews mentioned cleanliness concerns, including flies around food and unclean tables, which negatively impacted the dining experience.

Order Accuracy

A significant number of customers experienced issues with incorrect orders, both in-store and online, leading to frustration and disappointment.

Pricing Concerns

Customers frequently noted that the prices were high relative to the quality and quantity of food received, with some feeling they were overcharged.
  • DL
    Donte Lindsey
    Oct 2, 2025
    2.0
    It's like they can't follow instructions. Placed several orders using the app and each time they did the opposite of what was asked. After that third time of the lack of comprehension, I will not be coming back.
  • DA
    Damian Arya
    Aug 26, 2025
    1.0
    Not open during posted business hours.
  • MM
    Minding Mine
    Jul 17, 2025
    1.0
    Absolute worst place to get a sandwich. When I walked in, there was one employee behind the counter who just stared. Then another person came around and just looked at me as well. When I spoke up and said I wanted to order 3 sandwiches, you'd thought I asked for a million as he seem annoyed. Now, about their food, the white Italian bread we has was hard and dry, and when I asked for extra pickles, he literally put 3 more on, and I think that was a total of 6 or 7 on a large sandwich. My son-in-law's sandwich was horrible, asking for mayo from them made us feel like they couldn't afford to put hardly on. After spending $52, yes $52 on 3 sandwiches and a small drink, and having miserable food, I would never go to this location again.
  • NN
    nhinhi nguyen
    May 23, 2020
    5.0
    great service, delicious!!

Frequently Asked Questions About Subway

What are the operating hours of Subway at 4721 Kirkwood Hwy, Wilmington?

Subway at 4721 Kirkwood Hwy is open Monday to Saturday from 8:30 AM to 9:30 PM and on Sunday from 10:00 AM to 8:00 PM.

Does this Subway location offer delivery and pickup services?

Yes, this Subway location offers in-store pickup and delivery services for customer convenience.