While many customers praised the freshness and taste of the sandwiches, there were complaints about inconsistent quality, missing ingredients, and overpriced items.
Customer Service
Customer service experiences varied widely; some praised the friendly staff, while others reported rudeness and poor handling of complaints.
Pricing
Several reviews noted that prices were high compared to competitors, with some customers feeling that the value did not match the cost.
Order Accuracy
There were multiple instances of incorrect orders and missing items, leading to frustration among customers.
Cleanliness
Concerns were raised about cleanliness and hygiene practices, particularly regarding food handling and the overall appearance of the establishment.
PF
Patricia F
Dec 28, 2025
1.0
Lousy, Philly Cheesesteak
Dry, to much cheese, not melted. Missing fried onions and crushed red peppers. I feel like you just can't get any decent take out anymore, especially in Delaware. Higher price, poor quality.
KB
Karen Black
Oct 13, 2025
1.0
Rolls were stale and sandwiches over priced. Casapullas is much better and better prices.
GK
glenn kayea
Oct 11, 2025
4.0
Great shop, awesome subs better than Jersey Mike's.
Highly recommend Primos!!
LW
Larry Wawrzenski
Sep 7, 2025
5.0
Always fresh good service thenona and turkey dwartzir are the best
WZ
William Zimmerman
Sep 6, 2025
5.0
Purchased an Italian Diablo & some potato salad. Both were very good. I have been having a little trouble finding a convenient nearby sub shop, gave Primo a try and it worked out well. I really appreciate the ability to order & pay on line. You can request a pick up time when ordering which is also very convenient.
What types of sandwiches is PrimoHoagies in Wilmington known for?
PrimoHoagies is known for its hefty Philly-style hoagies built on sesame-seed rolls, specializing in Old Fashioned Italian Specialty Sandwiches.
What are the opening hours for PrimoHoagies in Wilmington?
PrimoHoagies is open every day from 10:00 AM to 8:00 PM, but it is closed on November 27, 2025 for a holiday.
Does PrimoHoagies in Wilmington offer delivery and pickup options?
Yes, they offer in-store pickup, standard delivery, and same-day delivery services for customer convenience.
What payment methods are accepted at PrimoHoagies in Wilmington?
They accept various payment options including American Express, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does PrimoHoagies provide online ordering through an app or website?
Yes, customers can order online via their website or through their Android and iOS apps available on the Google Play Store and Apple App Store.
Is PrimoHoagies in Wilmington wheelchair accessible?
Yes, PrimoHoagies has a wheelchair accessible entrance, parking, and restroom facilities to accommodate all customers.
Can I find other dining or shopping options near PrimoHoagies Wilmington?
Nearby places include "Bruster's Real Ice Cream" for desserts, "Taqueria Rojas" for Mexican cuisine, and "Jersey Mike's Subs" for additional sandwich options.
Are there any mobile phone stores close to PrimoHoagies Wilmington?
Yes, "Cricket Wireless Authorized Retailer" and "Metro by T-Mobile" are nearby mobile phone stores, providing convenient options for customers visiting the area.
What lounges or bars can be found near PrimoHoagies?
Nearby you can find "E Squared Cigar Lounge" and "Premier Vapor and Lounge," great places to relax before or after your meal.
Does PrimoHoagies offer catering services for events in Wilmington?
Yes, PrimoHoagies provides catering services, making it a great choice for events needing delicious hoagies and sandwiches.