At Papa Johns Pizza in Wilmington, DE, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Wilmington pizza for any occasion. Call us for pizza delivery in Wilmington or stop by 2114 MARSH RD for carryout to order the best pizza in Wilmington, along with breadsticks, wings, and more!
Mixed reviews on customer service; some praised staff for resolving issues, while others reported rude or unhelpful interactions.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
Food Quality
Inconsistent food quality; some customers enjoyed their meals while others reported undercooked or poorly made pizzas.
Delivery Issues
Numerous complaints about late deliveries and orders marked as delivered but not received.
Positive Experiences
A number of customers expressed satisfaction with specific staff members and overall positive experiences during certain visits.
BC
Bentley Benjamin Cartier
Feb 11, 2026
5.0
The manager "Paige" was a great help tonight.
Had an issue with a prior order, which was handled by the store eventually giving out a coupon to redeem a free pizza. Paige worked nicely to fix the issue and cater to the problem.
Appreciate your dedication and hard work
PM
Pearl McClain
Jan 30, 2026
5.0
Colin looked all the way out. It was no wings so he called to see if I wanted something else. He gave us another pizza instead. Greatly appreciate the call and customer service
MR
Michael Robertson
Jan 11, 2026
1.0
I ordered door dash , I paid for 3 sauces plus crushed pepper packet and and wings had no sauce , cant blame door dash if papa johns doesnt put the food out correctly.
GW
Gene Whelan
Dec 6, 2025
1.0
Disappointing pizza not good.I walk in and order pizza and told 20 minutes wait.35 minutes pizza ready. Very little sauce and toppings added after pizza removed from oven. This place was good at one time but not anymore. I won't come back here anymore. Bad pizza
HW
helena wallace
Dec 6, 2025
1.0
First let me say DO NOT ORDER FROM HERE the website says no contract delivery a lie. They were out of wings last night NEVER CALLED they delivery driver called me. I called the store and they told me to take it up with DoorDash for my refund NO because my order was placed with you and I want my 12.00 refund. So today I am going back to the store when open and calling my back. But NEVER NEVER AGAIN bad service and they don't care they think you won't follow up WRONG you are going to give me my money back for food I didn't get.
What are the delivery hours for Papa Johns Pizza in Wilmington, DE?
Delivery is available Monday through Thursday from 11:00 AM to 2:00 AM, and Friday through Sunday from 11:00 AM to 3:00 AM.
Can I order carryout from Papa Johns Pizza at 2114 Marsh Rd?
Yes, carryout is available daily with hours matching delivery: 11:00 AM to 2:00 AM on weekdays and until 3:00 AM on weekends.
Does Papa Johns Pizza offer no-contact delivery?
Yes, Papa Johns Pizza offers no-contact delivery for customer safety and convenience.
Where can I find the menu and order online for Papa Johns Pizza at this location?
You can view the menu and place orders online at https://www.papajohns.com/order/menu and https://www.papajohns.com/order/viewStoreMenu/CARRYOUT/BUSINESS/1322 respectively.
Are there any special holiday hours for Papa Johns Pizza?
On holidays like December 24, 25, 31, and January 1, Papa Johns Pizza is open from 11:00 AM to 2:00 AM.
What types of food does Papa Johns Pizza offer?
They offer pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
How can I get Papa Johns Pizza through a mobile app?
You can download the Papa Johns app from the Apple App Store or Google Play Store to order pizza and explore the menu.
Are there any nearby places where I can get beauty or spa services before or after visiting Papa Johns Pizza?
Yes, nearby beauty spots include Polished Salon For Natural Nails, Polished Grubb, Elite Hair Designs, Natural Glow Skin Studio, Shear Madness, and Secrets of Beauty.
What entertainment or cultural venues are close to Papa Johns Pizza where I can visit after dining?
You can visit nearby venues like Gild Hall theatre, The Ardensingers theatre group, and explore the Arden Fair and Antiques Market or Ardens Historic District museum.
Is there a nearby coffee shop where I can relax before or after ordering from Papa Johns Pizza?
Yes, The Buzz Coffeehouse is close by and offers coffee, smoothies, and a café environment for a pleasant break.
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