Business Details
About
Pizza RestaurantPapa John's
At Papa Johns Pizza in Wilmington, DE, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Wilmington pizza for any occasion. Call us for pizza delivery in Wilmington or stop by 3403 LANCASTER PIKE for carryout to order the best pizza in Wilmington, along with breadsticks, wings, and more!
Details
- DeliveryAvailable
Location
Hours
Reviews
2.8
321 reviews
5 stars
101
4 stars
32
3 stars
31
2 stars
20
1 star
137
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, long wait times, and difficulty reaching the store by phone.
Food Quality
Many reviews highlighted problems with food quality, including cold, undercooked, or incorrect orders.
Sanitation Concerns
Several customers expressed concerns about unsanitary practices, such as employees not wearing gloves while handling food.
Mixed Experiences
While some customers praised the food and service, many others had negative experiences, indicating inconsistency in performance.
- WAWendy AyonDec 15, 20251.0Service was very slow and received food cold and store doesn’t like to answer the phone
- BBB BDec 14, 20251.0They should shut this location down! Order food an it took over an hour to show up an forgot a bunch of sauces. I call them to bring out the sauces the phone rang for 20mins straight nobody answered! An I pressed #2 to place a new order. So I assume they only respond to online orders.
- TPThe Crafted PlateNov 26, 20251.0What is wrong with this location??! It’s so poorly managed that it’s astonishing. Pizza sauce is always oozing off of the slices (not in a good way), the sauces are always wrong. The wings taste like rib meat, the only thing that they do right is the soda… and that’s bottled. YALL OWE ME MONEY OR AN ORDER REMAKE. Take care of it, or take it up with the attorney general
- ERErin ReedSep 12, 20252.0Got delivery the first ten minutes after they opened, and an hour later, the pizza looked like all the toppings slid off into the box, and the breadsticks are seen in photo below stuck to the top of the box. Not sure if the driver was sliding around corners, but have never experienced that before. Tried to call store but was on hold waiting and just decided to leave a review instead.
- AWAmanda WatersJan 10, 20221.0The absolute worst customer service. We have tried to order from this location multiple times and every time there was an issue. We ordered 12/23 at 6:30 PM and they called us and cancelled because they were closed. We ordered on 12/30 at 9:35 and it said the ETA was 2 hours. Really? So we ordered dominoes instead and it was here in 30 minutes. The tracker through papa John’s said they delivered it here at 10:19 PM. There was nothing outside, we were up and we checked. We tried to call the store, of course no answer. I tried to call the store on 12/31 the automated message said they were closed. I tried to call the store 1/1 the automated message said they were closed. I forgot on 1/2 and called today in 1/3 and spoke to the worst “manager”. She wouldn’t even let me talk, she yelled and spoke over me and said that it was impossible because they have been open every day. Okay, well your automated message said otherwise. We were trying to order here because we got a gift card but let me tell you, we will NEVER try to order from here again. The “manager” said she would call me back but of course, didn’t hear anything.
Frequently Asked Questions About Papa Johns Pizza
What are the delivery hours for Papa Johns Pizza at 3403 Lancaster Pike, Wilmington, DE?
Papa Johns Pizza delivers daily from 11:00 AM to 3:00 AM, including holidays like December 24, 25, 31, and January 1.
Can I get takeout from this Papa Johns location? What are the hours?
Yes, takeout is available daily from 11:00 AM to 3:00 AM, including holidays such as December 24, 25, 31, and January 1.
What products does Papa Johns Pizza offer?
They offer pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
Does Papa Johns Pizza provide contactless delivery?
Yes, this location offers no-contact delivery service for safe and convenient ordering.
Where exactly is Papa Johns Pizza located in Wilmington?
It is located at 3403 LANCASTER PIKE, Wilmington, DE 19805, United States.
How can I order Papa Johns Pizza online from this location?
You can order online for delivery or carryout at their website: https://www.papajohns.com/order/viewStoreMenu/CARRYOUT/BUSINESS/1320 and https://www.papajohns.com/order/viewStoreMenu/DELIVERY/BUSINESS/1320.
Are there any nearby pizza places to Papa Johns Pizza where I can compare options?
Yes, Pats Pizzeria is a nearby pizza restaurant where you might also enjoy Italian-style pizza.
What nearby places can I visit before or after enjoying a meal at Papa Johns Pizza?
You can visit Westover Pointe, a landmark and historical building offering accommodation nearby, or relax at The Nail Place beauty salon that's close to Papa Johns.
Are there any nearby services like car repair or vet clinics around Papa Johns Pizza?
Yes, Delaware Cadillac Body Shop offers auto repair services, and Windcrest Animal Hospital is available for pet care near the pizza place.
Where can I find more deals, specials, or gift cards for Papa Johns Pizza?
Visit Papa Johns specials page for deals and specials at https://www.papajohns.com/order/specials, and gift cards are available at https://www.papajohns.com/gift-cards/.