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Papa Johns Pizza

2.8
(329 reviews)

Business Details

3403 LANCASTER PIKE, Wilmington, DE
19805, United States
(302) 993-9061

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Wilmington, DE, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Wilmington pizza for any occasion. Call us for pizza delivery in Wilmington or stop by 3403 LANCASTER PIKE for carryout to order the best pizza in Wilmington, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
3403 LANCASTER PIKE, Wilmington, DE
19805, United States

Hours

Reviews

2.8
329 reviews
5 stars
103
4 stars
31
3 stars
30
2 stars
20
1 star
145

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including long wait times, unresponsive staff, and difficulty reaching the store by phone.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about undercooked items, incorrect orders, and unsanitary practices.

Management Concerns

Several customers expressed dissatisfaction with management, citing poor handling of complaints and lack of accountability for mistakes.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their excellent service and noted improvements in food quality during certain visits.
  • AD
    Ann Davis
    3 days ago
    1.0
    My grandbaby pizza is ordered her for dinner was burned up i always get her the same thing all the time
  • RC
    Renee carruth
    Feb 17, 2026
    1.0
    Service was horrible too 2 hours for my food to be delivered good was cold..and to top it off delivery driver didn’t even wait for me to answer the door just put my food on the ground and left
  • XX
    x
    Feb 17, 2026
    1.0
    dont order here I got food poisoning for two days from a simple pizza
  • EM
    Erica Muniz
    Feb 7, 2026
    1.0
    A drive came back with an order after attempting to deliver and learning she picked up the wrong order. The tender took it right back and placed it on the shelf then handed it to another driver. They should have remade the order. Then the delivery guy came in from doing drop offs, without washing his hands or removing his outside garments went straight into the food preparation area and started helping prepare the food. Hygiene isn’t something to play with inside a food supply store
  • LH
    Lexie Holliday
    Feb 1, 2026
    1.0
    We placed an online order for a papa pairings with two items ($6.99 each), a pizza, and 4 sauce cups ($3.00). One part of the pairings was garlic Parmesan breadsticks. We received breadsticks with no toppings and no sauce cups. We had to call the store and they confirmed they were out of the ingredients and sent the order anyway, and would refund us only about $7 for the issue. When informed the refund should be $9.99 ($6.99 + $3) we were hung up on. We would order pizza from here frequently without issues, this is extremely disappointing.

Brand Certified Facts from Papa Johns Pizza

Papa Johns Pizza partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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