Food Quality
Customers generally praised the freshness and taste of the food, particularly the soups and sandwiches, although some noted a decline in quality and portion sizes.
Service Issues
Numerous reviews highlighted problems with order accuracy, slow service, and unprofessional staff behavior, particularly during busy hours.
Pricing Concerns
Many customers felt that prices were high relative to the portion sizes and quality, leading to dissatisfaction.
Atmosphere
The ambiance was often described as pleasant and comfortable, making it a good spot for dining or working, though some noted cleanliness issues.
Order Pickup Problems
Frequent complaints were made about the rapid pickup service being inefficient, with orders often not ready on time or misplaced.