Panera Bread

4.1
602 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Wilmington is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
5619 Concord Pike, Wilmington, DE
19803, United States

Hours

Reviews

4.1
602 reviews
5 stars
327
4 stars
134
3 stars
67
2 stars
28
1 star
46

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some items being delicious while others were disappointing or poorly prepared.

Service Experience

Service quality varied, with some staff being praised for their friendliness and attentiveness, while others were criticized for rudeness and lack of customer care.

Cleanliness

The restaurant was generally noted as clean, but some reviews pointed out issues with specific areas like restrooms and ceilings needing attention.

Pricing Concerns

Many customers expressed that prices have increased, leading to concerns about value for money, especially for families.

Technology Issues

Several customers mentioned frustrations with the ordering kiosks and slow internet, impacting their overall experience.
  • CS
    Cynthia Solis
    today
    2.0
    Honestly, I’m just annoyed they get your order wrong constantly and give you attitude when they have to fix it. Last time I was there a month ago the girl gave me attitude and still got it wrong TWICE. I complained to get my money back I didn’t eat the food. I used to just eat it without saying anything, then I started asking nicely… now I don’t care, waste YOUR food not mine. I paid toooooooooooo much money to not only not get what I paid for but get half the serving, half the quality and half the food. I often order a LARGE $9.99 salad…what i ALWAYS get is a half salad in a large bowl and the dressing cups taking up like 40% of the bowl. So infuriating! Not to mention the lettuce is always cold, like crunchy cold. I don’t know if they know frozen lettuce is DISGUSTING and they give you old leafs that literally turn the bowl brown. Ugh. I stopped coming for a while, thought maybe it was just my frustration being there too often…nope, it’s gotten worse. Came in this morning (9am) someone was slamming stuff behind the counter. I’ve had those days not even gonna pay mind. I’m sure working in the food industry is a lot…Actually didn’t care you could hear. Then I went to get coffee and the dude slammed the coffee shelf DIRECTLY NEXT TO MY EAR. It scared the crap out of me my ear hurt for a few minutes😠
  • GG
    Gabriela
    Aug 15, 2025
    1.0
    Panera let me down today 😩 The chicken avocado sandwich tasted weird and smelled terrible. Honestly, the only good thing was the Pepsi.
  • EB
    Eileen Bowen
    Aug 13, 2025
    1.0
    This is about Panera, not this particular cafe. Just got a strawberry banana smoothie which was good, service was excellent. It’s been a few years since I’ve had this item but the cup was 30% smaller and the price was 30% higher. Ugh!
  • ER
    Ed Rainier
    Aug 12, 2025
    5.0
    Great place to meet someone, especially for networking.
  • CC
    Courtney Creswell
    Aug 8, 2025
    5.0
    There is a front register girl/woman/chica who’s very energetic, helpful and great! I stop by often to work on the road between locations. She great with customers and I wish I had her ability and patience. When I learn her name I will update. Place is usually clean, quick, and always busy.

Frequently Asked Questions About Panera Bread

Does Panera Bread in Wilmington accept reservations?

No, Panera Bread Wilmington does not accept reservations.

What are the regular operating hours for Panera Bread Wilmington?

Panera Bread Wilmington is open Monday to Saturday from 7:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM.