McDonald's

2.9
2025 reviews
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Business Details

700 West 4th Street, Wilmington, DE
19801, United States
(302) 655-8077
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
700 West 4th Street, Wilmington, DE
19801, United States

Hours

Reviews

2.9
2,025 reviews
5 stars
498
4 stars
276
3 stars
390
2 stars
232
1 star
629

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unprofessional behavior.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food not prepared as requested.

Cleanliness and Atmosphere

The location was frequently described as dirty and unkempt, contributing to a negative dining experience.

Food Quality

Several reviews mentioned food being cold, stale, or poorly prepared, with complaints about overcooked items and incorrect temperatures.

Drive-Thru Experience

Customers experienced significant delays in the drive-thru, with some waiting over 20 minutes without service.
  • KK
    King Of kai
    Nov 14, 2025
    5.0
    Food always fresh staff is also very nice
  • AA
    Amanda
    Nov 2, 2025
    1.0
    Who in the drive-through is horrible you tell them that they’re wrong about your order like I was supposed to have a large cup instead of a medium cause I paid for a large and the lady gave me a medium cup and when I complained about it, she gonna pour the drink from the medium to the large and not even fill it up to the top like she should’ve
  • SB
    Shannalee Blake
    Sep 30, 2025
    1.0
    If zero stars were an option, I'd award it to this McDonald's on 4th street, given my experience of having to guide staff, including the manager, through fundamental screen navigation. The entire team would benefit from retraining to enhance customer experience. This location is undoubtedly one of the worst McDonald's I've encountered, and I wouldn't recommend it to anyone.
  • DS
    Dominique Sudler
    Sep 28, 2025
    1.0
    Pulled up to the speaker the lady on the other end had a nasty attitude!! Never asked for my code, gave it to her anyway and before she types it in she likes whats the code for, im trying to let her know as she screaming at someone else inside the store. So of course she couldn't hear me and said can u say that again but cuts me off with u said 1624!! Just unprofessional in my opion once i got to the window after a 7 min wait i was severed cold fries!! Had to go around in drive threw again just to get hot fries!!
  • TW
    Tony W
    Sep 21, 2025
    2.0
    I ordered hot coffee and apple pies. It came fast and the staff is friendly. kudos for that. The pies are fine but the coffee is not hot, only warm. it tasted not fresh. Minus 2 stars here. I also saw many teenagers stood outside and I found the parking lot was monitored by a mobile multi surveyance station. Never saw that outside of a MacDonald before. minus one star here.
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Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 700 West 4th Street, Wilmington, DE?

The restaurant is open from 7:00 AM to 8:00 PM Monday through Thursday, and open 24 hours on Friday, Saturday, and Sunday.

Is McDonald's at this location open for delivery all day?

Yes, McDonald's offers delivery services 24 hours a day, seven days a week at this location.