McDonald's

3.5
1490 reviews
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Business Details

4625 Kirkwood Highway, Wilmington, DE
19808, United States
(302) 999-8170
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4625 Kirkwood Highway, Wilmington, DE
19808, United States

Hours

Reviews

3.5
1,490 reviews
5 stars
524
4 stars
304
3 stars
270
2 stars
120
1 star
272

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food quality.

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and unprofessional behavior.

Cleanliness

The cleanliness of the restaurant was noted positively by some, but others reported dirty bathrooms and tables.

Speed of Service

Several reviews highlighted slow service, particularly during late-night hours, with long wait times for orders.

Food Quality

Food quality was inconsistent, with some customers enjoying fresh meals while others received cold or poorly prepared items.
  • LX
    Liui Xx
    Jan 1, 2026
    2.0
    This is getting ridiculous. Our last three orders all had missing items. First it was a drink, then a burger, and today was the worst. We placed two orders. The first one was missing a drink. When we asked for it, the staff gave us the wrong one. My kid ended up throwing it away when we got home. The second order? Missing another drink again. This kind of repeated mistake is unacceptable. Starting the New Year like this is incredibly disappointing.
  • MM
    Mila
    Dec 30, 2025
    1.0
    I ordered food in the evening just a few days ago. The chicken nuggets were dry. The cookie was good and chewy. The regular coke was not flat. They didn't have comfortable booth seating. They were playing nice pop music.
  • FC
    Frances Colon
    Dec 26, 2025
    5.0
    Mcdonalds is always fast polite and as efficient as possible. Open late , the staff is still very kind and considerate during rushes which happen often especially at night. Food remains the same. Fresh and tasty
  • MM
    Maria
    Dec 15, 2025
    1.0
    Literally asked if they had the grinch salt back, the girl said yes and sold me the grinch meal only to find out you’re still out? So I paid $15 for socks and a dry Big Mac? And why are you guys still out when the sale is going on for a couple more weeks….
  • BM
    Bruce MacKenzie
    Dec 12, 2025
    2.0
    Ordered for delivery including a double quarter pounder delux that came not dulux and the medium fries were about 3/4 full.
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 4625 Kirkwood Highway, Wilmington, DE?

McDonald's is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location has a drive-thru that operates 24/7.