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McDonald's

3.5
(1499 reviews)

Business Details

4625 Kirkwood Highway, Wilmington, DE
19808, United States
(302) 999-8170
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4625 Kirkwood Highway, Wilmington, DE
19808, United States

Hours

Reviews

3.5
1,499 reviews
5 stars
525
4 stars
307
3 stars
272
2 stars
121
1 star
274

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with missing items and incorrect orders, leading to frustration and disappointment.

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and unprofessional behavior.

Food Quality

Food quality was inconsistent, with complaints about undercooked items, cold food, and poorly made drinks.

Cleanliness

Several reviews mentioned cleanliness issues, particularly with bathrooms and dining areas.

Speed of Service

Customers frequently noted slow service, especially during late hours, with long wait times at the drive-thru.
  • JC
    John Cardinale
    2 days ago
    4.0
    Quick stop 24 hours open
  • AS
    Avery Strayer
    Feb 20, 2026
    1.0
    Waited at the drive thru for 5 minutes. Drove around to each window with no one there. Saw all the employees hanging around 1 table without a care in the world. At 9:40 on a Friday night too
  • OS
    Oleksandr Soin
    Feb 17, 2026
    1.0
    I experienced discrimination. This employee considers himself the owner of McDonald's. He refused to take my order.
  • MM
    Maryanne Miller
    Feb 16, 2026
    3.0
    I keep getting under cooked or no salt fries. Consistently is an issue - sometimes great and othertimes just ok
  • CR
    Cadence Rennewanz
    Jan 21, 2026
    2.0
    I ordered 2 mcflurries and they were pitiful. Maybe halfway full and barely any topings on top, and not even mixed into it. I got light ice for my drink and received no ice and my burger was barely warm. I hate to be the person to leave a bad review but the food just shocked me as someone who has worked ~3 years in food service.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 4625 Kirkwood Highway, Wilmington, DE?

McDonald's is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location has a drive-thru that operates 24/7.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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