Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with missing items and incorrect orders, leading to frustration and disappointment.
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and unprofessional behavior.
Food Quality
Food quality was inconsistent, with complaints about undercooked items, cold food, and poorly made drinks.
Cleanliness
Several reviews mentioned cleanliness issues, particularly with bathrooms and dining areas.
Speed of Service
Customers frequently noted slow service, especially during late hours, with long wait times at the drive-thru.
JC
John Cardinale
2 days ago
4.0
Quick stop 24 hours open
AS
Avery Strayer
Feb 20, 2026
1.0
Waited at the drive thru for 5 minutes. Drove around to each window with no one there. Saw all the employees hanging around 1 table without a care in the world. At 9:40 on a Friday night too
OS
Oleksandr Soin
Feb 17, 2026
1.0
I experienced discrimination. This employee considers himself the owner of McDonald's. He refused to take my order.
MM
Maryanne Miller
Feb 16, 2026
3.0
I keep getting under cooked or no salt fries. Consistently is an issue - sometimes great and othertimes just ok
CR
Cadence Rennewanz
Jan 21, 2026
2.0
I ordered 2 mcflurries and they were pitiful. Maybe halfway full and barely any topings on top, and not even mixed into it. I got light ice for my drink and received no ice and my burger was barely warm. I hate to be the person to leave a bad review but the food just shocked me as someone who has worked ~3 years in food service.