Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
2.9
1,733 reviews
5 stars
407
4 stars
241
3 stars
343
2 stars
214
1 star
528
What are people saying?
AI-generated from recent customer reviews
Staff Behavior
Customers frequently reported rude and unprofessional behavior from staff, contributing to a negative experience.
Service Speed
Many reviews highlighted extremely long wait times, particularly in the drive-thru, with some customers waiting over an hour for their orders.
Order Accuracy
Numerous complaints were made about incorrect orders, missing items, and poor food quality, including cold or improperly cooked food.
Facility Conditions
The cleanliness of the restaurant was criticized, with reports of unsanitary conditions in bathrooms and dining areas.
Management Issues
Customers expressed concerns about poor management and staffing, indicating a lack of organization and leadership at the location.
- TSTodney SmallwoodNov 1, 20252.0Waited almost 20 MINUTES for two chicken nuggets meals and a Happy Meal when we were starving. Absolutely AWFUL and disorganized service behind the counter. 😬
- JKJacob KerriganOct 26, 20251.0Absolutely the worst people work at this location ordered on the McDonald’s app a small fry a McFlurry and a Dr Pepper went to the 24 hour drive-through and was told only DoorDash is being served again repeat 24 hour drive-through girl was very rude. Will not be spending any of my money here again go here if you want to be disrespected.
- IIIsaiahOct 25, 20251.0Don't go to this McDonald's whatever you do. Extremely understaffed and my orders are never right. Employees are also very rude and angry all the time, probably because they're understaffed which is understandable.
- TTTiger TenzinOct 25, 20251.0Difficulty getting Oder I am a door desh delivery driver. 10/24 at 10/30 pm I went to pick up two orders. A woman from the window said to the driver's line,There are many cars waiting. After 20 minutes, the order register asked what I wanted. I'm going to pick up the door dash order, she said go to the second window. I went to the window and rang the bell, but there was no servant. I rang the window and two boys arrived. The driver went to line, I waited driver line for a long time. order The register woman said, "Go to the second window. The tall boy is ready to order. I'll give it to you. The short boy with the curly hair is not okay. Again, waiting for the driver, showing anger. He threatened to call the police. I lined up in the driver's line again. order The registrar went back to the second window. A boy from the second window said, "I'm not giving you an order. It took me more than an hour to get my order. To the delivery drivers, If you go to pick up an order after 10 pm, it is not good manners. unconscious Waiters who don't think about restaurant business will cause problems. The next night, I decided not to go to them to pick up the order.
- RDRamajah DaleOct 22, 20251.0I put a mobile order in and asked to change my drink they said i would have to make another order okay fine. i get my food and the fries are cold. i ask for fresh fries and then i was given my drinks. my drinks didn’t have any ice. when i asked for ice i was told there wasn’t any. why the store open if the fries cold and it’s no ice ? why am i drinking a warm sweet tea ?
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's in Wilmington, DE?
McDonald's in Wilmington, DE is open 24 hours a day, every day of the week.
Does this McDonald's location offer drive-through service?
Yes, this McDonald's location offers drive-through service 24/7.
What delivery and pickup options are available at this McDonald's?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Can I order McDonald's food online or through a mobile app?
Yes, you can order online via their delivery URL or through the McDonald's App available on Apple App Store and Google Play.
What payment methods does McDonald's accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where is the McDonald's restaurant located in Wilmington?
It is located at 4111 North Market Street, Wilmington, DE 19802, USA.
Can I earn rewards at this McDonald's?
Yes, you can earn points for free food through MyMcDonald's Rewards.
What nearby places can I visit after dining at McDonald's?
After dining, you might visit nearby places like Hollywood Nails and Spa, The Universal Church, or the Wilmington Drama League theater.
Is there a nearby gas station if I need to fill up my car before or after my visit?
Yes, Shell and Splash In gas stations with car wash services are nearby for your convenience.
Are there any nearby places where I can get beauty or spa services near McDonald's?
Yes, Hollywood Nails and Spa, Lighthouse Nails, Xcellence Hair, Heartz Of Men Barber Shop, and Ava’s African Hair Braiding & Styling Salon are close by.