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McDonald's

3.4
(1585 reviews)

Business Details

2507 Concord Pike, Wilmington, DE
19803, United States
(302) 477-1258
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2507 Concord Pike, Wilmington, DE
19803, United States

Hours

Reviews

3.4
1,585 reviews
5 stars
470
4 stars
358
3 stars
321
2 stars
135
1 star
301

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported receiving cold, stale, or improperly prepared food, leading to dissatisfaction.

Service Issues

Many reviews highlighted slow service, incorrect orders, and rude staff, particularly during late-night hours.

Cleanliness

Several customers noted poor cleanliness in the dining area and food pickup areas, detracting from their experience.

Customer Service

While some employees received praise for their helpfulness, many reviews indicated a lack of attentiveness and poor customer interactions.
  • MM
    Marina McLaughlin
    3 days ago
    1.0
    I visited McDonald’s today and had an uncomfortable experience. The employee taking my order seemed extremely overwhelmed. While I understand that customer service can be stressful and everyone has tough days, it made the interaction quite unpleasant and uncomfortable. I didn’t feel at ease being served and ended up leaving disappointed. I hope management ensures staff are properly supported and able to work in a calm environment for both employees and customers.
  • WM
    william mccullough
    4 days ago
    1.0
    Ordered door dash they told my dasher they were remaking fries for my order order eventually came i got 15 cold fries not even fillining 25% of the large fry container they came in and my burgers were made in the actual most disrespectful way possible just ketchup on top of the bun pickles not even on the burger terrible night staff
  • CR
    Charles Rivers
    Jan 21, 2026
    5.0
    Fast and prompt , great service .
  • EM
    Erika myers
    Dec 27, 2025
    5.0
    It's delicious
  • JP
    John Parker
    Dec 11, 2025
    1.0
    Everytime I go here they either forget something or the food is not so fresh. 5 times I've ordered 20 nuggets from those location in past 3 months. Each time I've had to return them they were soft, cold and rubbery. When I ask for new nuggets they do not seem to want to do it. Makes me scared if I can't see where they are while getting "new nuggets" with their "i don't wanna be here" attitude. This place sux

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's Wilmington at 2507 Concord Pike?

McDonald's Wilmington at 2507 Concord Pike operates 24 hours a day, 7 days a week, including holidays.

Does this McDonald's location offer delivery services?

Yes, delivery is available 24/7, including same-day and no-contact delivery options.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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