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McDonald's

3.2
(1263 reviews)

Business Details

101 New Rd, Wilmington, DE
19805, United States
(302) 656-2010
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
101 New Rd, Wilmington, DE
19805, United States

Hours

Reviews

3.2
1,263 reviews
5 stars
360
4 stars
226
3 stars
230
2 stars
145
1 star
302

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Customer experiences with staff vary significantly; while some report friendly and professional service, others describe rude and dismissive behavior, especially during evening shifts.

Order Accuracy

Many customers express frustration with incorrect orders, whether through drive-thru, mobile apps, or in-person, leading to dissatisfaction.

Cleanliness

Several reviews highlight issues with cleanliness and maintenance of the location, including dirty tables and unsanitary conditions.

Food Quality

Feedback on food quality is mixed; while some customers enjoy fresh and hot meals, others report cold food and poor preparation.

Service Speed

Service speed is inconsistent, with some customers experiencing quick service while others report long wait times, particularly during busy hours.
  • BM
    Bryan Marrero
    Feb 21, 2026
    1.0
    The atmosphere is very toxic in terms of the staff member’s negative attitude towards the customers. The food is extremely cold every time I go there and the appearance of the location looks terrible. I feel embarrassed and ashamed that I would step foot into this horrible location
  • DP
    Delmar Pest
    Feb 10, 2026
    4.0
    Good food. Great prices...
  • ML
    Margo Lemke
    Jan 12, 2026
    1.0
    I stopped by McDonald's today haven't eaten at McDonald's in a long time. I'm going through the price list on the board for drinks. And I see that they are charging $1 for a cup of ice water. I guarantee you. It's not bottled water and a icy freeze drink, is a $1.69. How are you gonna charge someone a dollar for water? You just get right, basically out of the tap. Even though it might go through your little filter that is. I am boycotting McDonald's. I will never eat here again. As long as you're charging a dollar for a cup of water, I didn't want a cup of water. But that rubbed me wrong, a multi-billion dollar company, making money off of water that comes out of the faucet for fractions of a cent. I encourage everyone to boycott McDonald's. Please, people look at the integrity behind this. What's water, our life source as human beings? That comes out of the ground. Freely, and we paid fractions of a cent per gallon for McDonald's is making a trillion times profit off of it's not even bottled water. This is insane. After seeing this, I canceled the order, I was making and I left. No McDonald's no more.
  • CS
    Cuqui Serrano
    Dec 25, 2025
    2.0
    This McDonald's doesn't update their website. They put hand written signs on the window. I made the line to see one. This McDonald's sucks.
  • KM
    kevin Jhael cavero marcos
    Dec 14, 2025
    1.0
    Realize un pedido por door dash y no me llegaron las cosas adecuadas … faltaron nuggets faltaron papas adicionales mala atención y no tienen em mínimo interés en solucionar problemas

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 101 New Rd, Wilmington, DE?

McDonald's is open daily from 6:00 AM to 11:00 PM.

During what hours is the drive-thru service available at this McDonald's location?

The drive-thru is open every day from 6:00 AM to 11:00 PM.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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